"Purchased these tickets for my boyfriends birthday, i know nothing about sports or the arena but my sales rep Monique Micheaux made it a breeze will definitely buy again, thank you!"
"It was great. Getting them and setting up the app"
"Monique was so helpfully and patient with me as I worked through the multiple baseball game tickets which I wanted to purchase."
"I spoke with two agents today Mathew and a Christina and both were very helpful and courteous.
One small suggestion, I found Christina spoke very fast and I had to get her to repeat things several times.
"
"I never used Vivid tix before, only StubHub so I called instead of ordering on line. Brady was awesome in helping me get the best seats for the best price AND he is a Chicago resident so he really his stuff. Looking forward to working grounds crew with you *wink-wink*
Thanks buddy! Monika "
"I had a few questions about purchasing tickets to a Football Game and the ticket delivery timing. I reached out to Vivid Seats using the live chat and the representative Monica ended up calling me personally answering all my questions. I am a little nervous about receiving my tickets prior to me flying down to Dallas. She assured me if i do not have the tickets delivered to my home prior to the game, they will be happy to send them to the Hotel.
"
"Super helpful, great customer service "
"Tyler was awesome. I had tried a discount code online that wouldn't work and he was able to match the code for me over the phone. Saved me $10! The transaction over-the-phone was as seamless and smooth and I could have imagined. Great work!"
"Renee was very helpful and experienced"
"I spoke with Angel this time. problem getting my prior salesman. but Angel was very helpful. I couldn't get the price or seats I wanted for this game. [bobblehead night] angel was extremely helpful so he gets the 5 stars but I wasn't too happy with the available seats or up price that was added to buy the seats.
"
"I had a problem on line. Called the 800 number. Was connected to Tyler ex. 2441.
He was a dream. So helpful so perfect with a great voice. He got me my tickets and my husband, grandson and I are thrilled with his service and attention.
Can't stop smiling. "
"Ext 2710 had superb Customer service skills. Thorough job of getting tickets processed and throughly explaining the process. Great job. I was very confident in his ability."
"The person was awesome that I talked too on the phone and helpful"
"I had the pleasure of speaking with Aris and he couldn't have been any nicer or more helpful.. We are excited to take our out of Town guests
to Fenway and see Boston at it's best!"
"PONZIE SCAM!! BEWARE I purchased tickets for a Les Miserables and asked for tickets in the terrace left or right. The left terrace was available but the service rep mentioned it could be row 0 -X in Left Terrace (this is elevated ) . The view is better and you can see the symphany and stage very well.. I was planning on taking my music kids so that they can view the symphany. Weeks later I was sent tickets for main center back row... THese are terrible seats for kids. I pain over 1000$ for $166 dollar tickets to be seating in seats 7 row behind their $54 tickets. I was told over and over that this was an upgrade and no refund or full credit or ticket exchange will be given. I was cheated, scammed into paying 3x more for TERRRIBLE seats and they went back to their policy saying this was an upgrade. What a night mare to be working overtime for kids to sit in seats I never requested and are 10x worse. THIS IS A FRAUDULANT COMPANY who pays staff to repeat their policy over and over without any compensation, They offered a $100 credit and never sent it... I was SCAMMED ,"