"first time using your service. found seats hope theyll be great.... but the service given by mark beaver was outstanding for a newbie with you. "
"Daniel was very professional and very easy to talk to about my orddr.
He was great!
Thanks"
"It was late the night before the game and you were able to get the tickets we wanted"
"Rhan was super friendly and very helpful with my order."
"I spoke with Alex A. He answered all of my questions and was very patient with me."
"Jose helped me all the way to purchasing my football tickets and he did a fantastic job! I always appreciate a company/employee to give me the best customer service...and Jose did an awesome job!!"
"I ordered 24 tickets for the Vikings / Green Bay Packer game. Another person wanted to join us and with John's help he was able to find us a ticket that was a row behind. John was kind and very friendly. (Even for a Bears fan) Thanks John! Only way we buy our tickets....Vivid Seats."
"Nick was very help full and professional. We are very happy with our tickets and will highly recommend him to our friends and family.
"
"Justin was great, and really helpful especially since the internet was not working when i tried purchasing my tickets that way. "
"Jonathan Quarles was great at helping get the best seats for my money. It is always so nice to get someone helpful! Thank you Jonathan!"
"I had never used Vivid Seats before, and got online with Jonathan to ask some questions.
He helped navigate through the system, and found better seats with a similar price tag than I found.
Super friendly and courteous and helpful!
I would used Vivid Seats again.
"
"Talked to Dan B was very nice and very helpful"
"I had called to purchase 1 additional ticket for event I had previously purchased. I was fortunate to get the ticket in the same section and same row. I was even more fortunate to be able to get the seat next to me so now we all can sit together. I know I was a little lucky but the rep was extremely helpful and advised me what to do given my situation. Thanks so much again vivid seats!!!!"
"I purchased tickets for a concert through Vivid Seats. Without asking, they switched my seats to a less desirable location in the venue. They would not exchange or refund the changed purchase. I spoke with a senior manager and she said she could not help me.
I purchased price of two tickets was $267each 3 month before the event , and now the price is $150each!! they offer now refund no exchange!! please purchase your ticket from somewhere else!!
"
"I began an online chat because I had some questions about the tickets I was buying. Since I never purchased from Vivid before, I didn't' know about the guarantees, etc. John came online and helped me out. He answered all my questions, then called me to help me complete my purchase. He was so awesome on the phone! He not only helped me with ALL my questions, but found better seats for me, and applied a discount. He was truly personable on the phone and even gave me his contact information in case I had any other questions. Amazing - customer service like this doesn't happen anymore!
"