"Jake my representative was a Huge help."

"The apple app sucked. I was able to speak with Nick in customer service and he was able to verify tickets in the next row over from where I originally tried to purchase. The vivid app is not easy to navigate to make changes."

"John - went WAY ABOVE and way beyond what was expected and I am very thankful. Was able to get exactly what I wanted and needed.... NO problem......"

"I wanted to buy two pairs of tickets to a cubs game, but could not see how to do that all in one transaction on the website. so I called and Nick (ext. 2724) was able to go above and beyond. He helped me bundle two seperate orders into the one transaction, provided a sweet discount and walked me through the process for obtaining my mobile tickets and when the printed tickets would arrive. He found the two pairs of tickets within 4 rows of each other in the same section.

Thanks Nick, you made my fist experience with vivid Seats easy and I'll be back for future tickets. Say, what can you get me for two seats for Bob Seeger in Chicago? I think it's in December.

"

"I called Vivid for first time and spoke to Tamara. She was very patient, caring and customer dedicated. Tamara is rare in todays business world as her communication skills and attention to details are outstanding. Im glad I decided to call Vivid Seats!"

"I really appreciated Angels customer service. When I didn’t understand why the prices we so high at checkout he was very understanding and broke down the fees and why they charge to additional amount. A job on the phones isn’t easy and again, I appreciate his skills in de-escalating our conversation when I felt ripped off."

"Great service. Friendly, helpful, knowledgeable and very patient."

"Spoke with Jake ext 2958 with my recent concert ticket purchase. He provided excellent customer service and answered all my Q&A's!
Thank you Jake! "

"Louis was very helpful when I was purchasing tickets. Very quick and easy."

"Daniel was very helpful and professional in helping me find the tickets that I needed."

"I initially had a problem submitting my request on line. I later found out that it was my fault. The person on the phone figured it out and ordered the tickets for me. "

"The representative was extremely helpful to me and satisfied my requests "

"Brady was very helpful in explaining how Vivid Seats worked. He was patience, kind and courteous and very knowledgeable of all my questions. He made me very comfortable purchasing my football tickets. I look forward to using Vivid Seats again for future ticket purchases. "

"Danial was extremely helpful and patient with me as i purchase the 6 tickets from you. He was very helpful and courteous and extended warmth with his outstanding service."

"Daniel, at extension 2732, made purchasing tickets from Delaware for a concert in California - at a venue I have never been to before - easy and fast. Excellent customer service."