"Spoke with Justin re using a refund code. All went smooth with Justin being very professional at all times"
"Called Vivid Seats today to ask a random question about buying tickets. Steve took my call and answered my question, then he offered to just put my order in for me. He found the tickets I was referring to right away and got me hooked up. Steve was very informative, quick to process my order, and very professional. I usually order all of my tickets online, but for my future orders, I’ll be calling Steve and calling his extension directly. Thanks, Steve. You have changed the way I order tickets ."
"Johnny was very helpful and made the process painless "
"Response for the live chat took too long so I called in and spoke with "John" and he was great!
Very knowledgeable and helpful. Answered all my questions and gave me some really good
suggestions
Bill Wright"
"Service was informative and patient. Glad we called and spoke with Precious. "
"Daniel was very helpful & polite"
"I had trouble with my order so called to get help. Hands figured out the problem and was very friendly. "
"I called to buy tickets and Daniel was super helpful."
"Matt with Vivid Seats was very helpful and assisted me with find a pair of tickets in a good location for an excellent values. He also answered all of my questions satisfactorily."
"Brady was quick, very informative and professional."
"I called the Vivid Seats' customer service department to purchase tickets for the Beyonce and Jay-Z concert. The wait time was less than one minute. I spoke to an energetic, polite, helpful customer service representative named John, extension 2667. I told him the price of the tickets I was looking for. He gave me a list of sections and seats suitable for my guests and me. I was very satisfied with the transaction. Thank you, Vivid Seats! I will continue using your website and customer service department to order tickets to various events. I can say I never had a bad experience with Vivid Seats. I been using this search engine for years(o: "
"The gentleman I talked to on the phone handled getting my order done quickly and efficiently!! I talked to extension #2802"
"Tried ordering online and had problems. Called and talked to Harley. He was very helpful! Will definitely order thru them again. Thank you Harley for your kindness!"
"tickets didn’t exist! The arena the concert was at didn’t even have the seat # on my ticket and the price was $70 each and I paid $175 each through vivid seats. When I called customer service they were rude then hung up on me. I had to file a dispute! "
"Initially I had some concerns about my experience. Sunny, a manager at Vivid Seats QCI, was cordial and helped resolve my issue. Thank you Sunny. "