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First time user w/VS. Quick answer to the call. Had Alex on the phone. I wanted info on venue and specific seating (no obstruction, etc). He was immediately very helpful...answering all my questions with patience -- even after the deal was done. Gave extra advice like tips on venue, seating, and details about FLASH. Made me feel very confident on the order and very at ease with our conversation. Might be the best experience with an over-the-phone transaction ever!"
"Smooth and easy transaction. John was very good to work with. Very helpful and suggested alternatives.
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"Every time I need tickets - I call my friend Nick who is super helpful and fast and efficient - finds me the best deals - makes the whole experience a pleasure"
"Good customer service, helpful. Don’t like that I have to call every time I make a purchase. When I try to purchase online it always says my billing address is incorrect. "
"First time working with this website.. Rene helped me through this whole experience and it was super efficient and helpful. Will be using this site again. "
"We had to suddenly change our plans while in NYC due to a snowstorm. Used your site to find last minute tickets to Aladdin. Buying and picking up tickets couldn't have been easier and the seats were great. Would definitely use you site again!"
"He was a great representative!"
"Angel helped me find exactly what I needed."
"Had a positive experience on the call in transaction but a little trouble attempting an online transaction "
"Representative handled the call with patience, knowledge, and professionalism. I would recommend to my family and friends."
"Representative was very easy to understand. Very polite and very knowledgeable on the ticket purchase. Thank you !! "
"Brad was very helpful and did a great job"
"Very professional and helpful. "
"Jake was just following company policy when he said that he could not give me specific seats. I should have stopped and not bought them at that point. Sure enough, when the tickets downloaded, my son and his fiancee will be sitting on the aisle and have to put up with watching the game as fans file to their seats by them. Jake was professional about his methods. I should have known better and that's not his fault."
"It was a really good experience. I found this fellow on the phone to be very helpful and he even found a coupon for me to use while making my purchase of tickets. "