"great seats, great fun. will buy these seats again."
"My first time buyer from you.the service was great. He was good at explaining everything to me.his name is Brady ext.2570..this was the first time I ever bought over my phone i appreciate what he did...I have his extension I need some ticket's next month I will call him..thank you"
"Good job explaining my options."
"Not only do they sneak horrible fees in and make it seem like "electronic transfer" is an immediate ticket ***its not*** I won't get my tickets until 2 days before the event (making it pretty impossible get my friends to buy the other 3 tickets from me since I don't actually have tickets) They will sell you seats that don't exist! Just told a friend where I'm sitting and guess what that section doesn't have a row 30! It only goes to 28! 1st time on this site and NEVER GOING TO BUY FROM THEM AGAIN. I wish someone had warned me! I'm warning you! Impossible to refund!?! What did I buy?!
Edit* Janell was able to refund my tickets because they were in a section that didn't exist. Thanks. "
"Jake was my Agent and was very friendly, knowledgeable, and efficient. He took the time to explain the process of ticket buying through Vivid Seats and answered all my questions. I had purchased two tickets and then later found myself in need of a third. When I called back for that reason, he kindly searched to find the closest seating to the original two. Jake deserves a raise!!!"
"Ross helped me out tremendously. He made everything so easy that I will definitely continuing using Vivid Seats for my future needs. Thank you so much Ross and keep up the great work. "
"Nick was very helpful and Janell was helpful to get resolution to a difficult problem with my tickets. "
"Purchased tickets to a Rapids game. Angel was super nice and had great customer service would like to buy tickets from him again!"
"Very helpful got what I needed"
"James was very pleasant and seemed excited for me. I feel more than comfortable calling him with any future needs or purchases. "
"Michael was awesome. Hopefully we talk to him again on our next purchase."
"I can understand every thing he said loud and clear good confirmation! "
"Great price for the tickets, cheaper than any other site that I checked "
"Rene Sanchez helped me with my purchase and he was very helpful and pleasant. "
"I purchased tickets for an event with vivid seats which is something I have never done before and Rene was an amazing customer service representative and very good at his job. He is an asset to the vivid seat company! "