"The representative was courteous, knowledgeable about the seating at the venue, and the prices. He discussed with me what my priorities were for purchasing the tickets (seating and pricing). He then made a recommendation as to what seats were still available. He was patient and provided me with all of the information I needed to purchase seats for this event. I would recommend using Vivid Seats for purchase of tickets to events you are interested in attending. In the future, I will be sure to call and use Vivid Seats for purchase of tickets to events that I would like to see."
"We were promised our tickets an hour before event and they made us wait in will call for thirty minutes because they were late. I contacted seller and he was very rude. Horrible experience."
"I purchased tickets to the BNP Paribas tennis open and was told on the phone I could pick them up at the box office. After I received my email confirmation I learned that I had to go to a local hotel to pick it up.. I had to run a mile round trip to get the tickets and was late to see the start of the Serena Williams match. "
"Called to purchase tickets, Emma was prompt, courteous and professional"
"They charged us once $170 BEYOND the already exorbitant ticket price. When I called to see what the additional charges were for, I could not get beyond their recordings. THEY ARE A HUGH RIPOFF!!!!"
"I had some concerns about local pickup for the event we were attending today and Ross explained it was safe and what to expect. We are out of towners so that was a big concern "
"At the venue on the day if event was told tickets were going to be available immediately. Waiting outside stadium for tickets to be emailed 40 minutes later "
"I had a few question on how the ticketing and seating worked at the venue. The rep. was very helpful. Will use again. "
"Dude was awesome. Appreciate it! "
"Knowledgeable & excellent!"
"Quick help allowed my party to sit together at our game. Thanks! "
"I was having a problem with booking online which is why I called in to speak with someone. The representative was amazing and helped me within minutes to complete my order. Very quick and really nice and friendly. Great experience overall! "
"I had a great time with awesome seats. Go clippers!"
"Recently purchased tickets to the Eagles and Jimmy Buffett concert in Orlando, FL, April 14, 2018. Tried to do it online, but had a few questions so called to be sure everything went smoothly -- which it did. The guy who helped me, "Knute" was very professional and did an excellent job. Our tickets are confirmed, and they're already been sent to my via e-mail and I've printed them out. Thanks for a job well done. "
"I recently purchased two tickets for the Houston's rodeo J Balvin concert and there was a misunderstanding with the fees in the order. Thankfully Kyle, a customer service representative, reached out to me and offered to refund the fees back to me. I must say that I am impressed with their customer service and that I will definitely use them again in the future!
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