"I called with questions about a baseball game and purchasing group tickets. Alex made some great suggestions and made the order process very easy!"
"The service rep, Mike was very nice and helpful. I appreciated his opinions on seating selection! Thanks for all of the help, I'm looking forward to the Radiohead show!"
"Kudos to Louis! I thought I was having issues with an online email code that I received but he came to the rescue! He was very helpful and explained everything in a professional manner! He made the process a breeze! If only I could get the same customer service at Comcast... sorry, not sorry! Lol! I will definitely go through Vivid again for future event tickets! Way better than the hassle I had a year ago at *cough* Stub *cough* Hub! Vivid Rocks and so does Louis! "
"i had an issue with the app saying my card did not match my address even though it did so i started a live chat and the representative i chated with ended up calling me and got my tickets ordered over the phone and they showed up on the app and everything is all good to attend the metallica concert thanks.
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"Just read the three other reviews I already wrote. The bottom line is you don't have good customer service."
"Ordered the tickets and picked them up a block from the game! Crazy fast turnaround!"
"John was so helpful and friendly! He went above and beyond to help me find the tickets I wanted. Great experience. I will use vivid seats in the future!!! "
"Bruno was amazing! Made my ordering super easy! "
"Not good on computer. Called John, was very patience with an old timer. Got the tickets I wanted. Very smooth."
"Jordan was extremely helpful. He was clear, knowledgeable and friendly. When we got disconnected he called me right back. I hope you appreciate Jordan as a valuable employee. He makes vivid seats look good. He needs a raise. Jackie Bowser "
"Loved the experience we got. Angel was amazing. We lost tickets with another competitor, and had to rush to find other tickets, still waiting for the credit to be returned after 3 days to our account. Called tonight to find tickets and got better seats for about 60 dollars more and got them within 20 minutes of purchase. Will definitely be buying future events with Vividseats. Thanks again for turning my disaster into an epic save! These tickets were to a bucket list band as a birthday gift for me from my husband!"
"I had some questions about purchasing some tickets and was unfamiliar with the methods of delivery. The representative not only answered my questions but helped me find the best available tickets. I was truly grateful for his kind, helpful service."
"Nick was great and very Nice. "
"The person that helped me was very informative, detail oriented, and found exactly what I was looking for.
Thank You"
"John was extremely help and courteous during the call. There was a person, I didn't know, hooked to my email. John took the time to correct this mistake in Vivid's system. Then he proceeded to take my order. I'm appreciative. "