"Very helpful and friendly"

"Operator gave me very good advice on how to get my tickets since I don't have a printer, he was very quick and accurate! "

"Bought too many tickets by mistake and contacted them immediately. They refused to refund my money. They also charge more than other websites for tickets. Strongly advise other customers to not use them"

"Agent was very knowledgeable about what tickets I wanted. Very easy to work with"

"I ordered a ticket to a show and I have received someone else's ticket. Trying to fix the problem is time consuming and annoying."

"We still can't believe the great seats we had for the price we were able to purchase them for! The sales staff was very pleasant and helpful and we'd like to send him out a big thank you! We will be using this service again in the future!"

"I tried to get tickets online but my info wasn't acceptable. So I called into Vivid by phone, my credit card had my middle initial added. Once that was corrected I got my tickets."

"Louis was very helpful and stayed in the phone until I received my emails and guided me thru the app download"

"Michael was awesome. Answered all my questions quickly. Thanks"

"Vivid Seats will NEVER get a dime from me or my husband again along with anyone else I know that inquires about purchasing through your company. I WILL inform anyone I know who plans to purchase tickets in the future how misleading your company is. I purchased UFC 222 tickets through Vivid Seats and was totally mislead on where my seats would be and therefore WAY overcharged. It has been a nightmare on trying to get my issue resolved before the event date (approximately 2 months). I had hoped that purchasing through your company would have been a pleasant experience but it was the absolute opposite. VERY disappointed.

"

"At the last minute we found out the the 2 tickets i bought for $780 through MyTicketTracker had been resold (I was not notified or refunded!) With less than 3 hours before the concert (& we live 3 hrs away), I contacted Vivid Seats and had the pleasure of purchasing tickets from Bruno. He was so professional and pleasant! Unlike the other company, there were no surprise service charges and the tickets were reasonable and AMAZING! We saw PINK center floor section 4th row for $500! Thank you Bruno at Vivid Seats for a night I will always remember! "

"rep, alex was very courteous and helped me with a first time user discount....score!"

"Excellent service! Jill was awesome! I will keep purchasing Concert and Sports tickets thru Vivid Seats. Thank you!"

"Great customer service and way better prices than stubhub"

"Had troubles getting things done with the first agent but then John took over and everything was great"