"Had the best transaction this year the young lady who assisted me was awesome. Very personable and easy to talk to. We laughed from start to finish of our conversation. Made my transaction so easy. If I could do all of my future transactions with her I would. "
"He was so helpful and made purchasing tickets very easy. I bought 11 tickets and requested a certain price and for consecutive seats, I was unable to get 11 seats in a row, however, he was very helpful in finding seats that best accommodated our price range and large group. 5 stars to Luis!"
"Had a couple of issues in the beginning, but they were quickly resolved by the Vivid Seats crew!"
"Was trying buy a ticket to sit near my family who already had tickets and Nick was very helpful and assisted me in getting what I needed. Thank you very much. "
"Rhan was pleasant and helpful."
"I always love purchasing tickets from this site, however Vivid Seats should update their chat option - or rather, respond to their customer's questions! If someone is not going to be on the other end answering questions from potential customers, please do not have an option for it. It was very frustrating to not be able to get my question answered, especially since I was unable to call (hence, using the chat option). Other than that, great site. Thanks!"
"Phone agent, Canello Regio, was great. Helpful, informative, friendly, pleasure to deal with. "
"The representative assisting me with my ticket order was not only very helpful and friendly, but was extremely patient with me after we were almost done with a large order and had to start from scratch due to an error on my part. Overall, it was a pleasant experience and the tickets were much cheaper than stubhub"
"I've purchased a lot of concert tickets from Vivid Seats and even sold several seats on Vivid as well and I'm very happy with the experience as both buyer and seller! Customer service is there, if you need them and they are very helpful as well. "
"The sales representative who helped me was very helpful "
"Great customer service. Rep was very helpful and patient while I figured out my card issue. Will definitely use Vivid again "
"Vivid representative were amazing! Their customer service was above and beyond my expectations. "
"I was very happy with Nick's exceptional service. He was quick to answer my call, gave clear information and was very professional and polite. Thanks Nick! "
"I called cause I wanted to take my family to see PINK. Tickets are so expensive though but ROSS helped me get the tickets I wanted and at a Price i liked. I wish more people where like him. I will never go to anyone else for tickets again. Because of Ross we will always by from vivid seats. Thanks Ross for being to awesome. "
"James was super helpful and patient with getting us the best seats available for our price range!"