"I couldn't book online because of not living in the USA but Tyler helped me when I rang. The service was quick, efficient and I got my Elton John tickets within a few minutes of hanging up. Would highly recommend using Vivid Seats and Tyler was very polite and helpful! "
"Purchased tickets through John over the phone. Quick and fast. Thank you"
"You guys keep doing what you do!!! We are extremely happy doing business with Vividseats!! Best customer service in the business!! Thanks guys!!!"
"Thank you for your assistance, needed several tickets but they were not together, one call and we got our tickets close enough.
Thank you"
"I called to see if I could get my tickets at WILL CALL instead of mailing and I got JOHN and he offered me better seats than I had picked and took care of the order and emailed me tickets and we were done in under 5 minutes!!!!!!!!! Awesome."
"I was unfamiliar with purchasing flash tickets and had some initial concerns after my purchase.
Shannon explained the process to me and alleviated my initial concerns.
I would definitely go through Vivid Seats again.
"
"I had some difficulty with add on fees and up charges but they made it right for me in the end. My advice to buyers is to carefully read everything on every page before you purchase tickets. "
"Since this was a first time purchase, I called customer service. I was promptly helped by Jake. He was very helpful and knowledgeable. He was transparent with the fees and process. Much appreciated. "
"I spoke to Jake as he assisted in making sure my order went through and he confirmed/answered all of my questions succintly to give me peace of mind."
"Talked to Jake who was very friendly and helpful. Knew what I wanted and placed my order quickly and efficiently. Was very knowledgeable of the items I needed. Great sale person!"
"Alex was very helpful in helping with all my questions that I had about the event. Will definitely come back!"
"very polite, very helpful, very smooth transaction....thank you will order again"
"Lewis was most helpful, we were very happy with his service and we purchased 3 tickets in row 1 section 200....thanx a bunch...Laurie"
"Ticket broker listened to what I wanted and found a ticket that met my needs for three sessions out of the possible four sessions that I am planning to attend."
"Jake was extremely helpful during my purchase of tickets. He was very polite, answered all of my questions and made sure I was completely satisfied with my experience. I’ve never had a bad experience purchasing through Vivid Seats."