"Couldn't place online using a gift card. Called and spoke with Nick he was extremely helpful and thorough. Will purchase from you again."
"I bought my two tickets to the Foreigner concert last night at the San Antonio Rodeo from a man named Luis.
I was charged $50 each for the two tickets and a $40 “convenience fee” for tickets that were $27 dollars at the venue.
I was told that I would receive an email and it would be my receipt for the two tickets and will tell me where to pick them up.
When I received the email it did not tell me where to pick them up. And I went to every box office at the AT&T center. And was tossed around from one end of the building to the next and was not ever able to get in because my tickets were not valid. I called to resolve the issue and see what was going on and I was put on hold for so long that I ended up just having to hang up.
I spent $140 on two tickets and was not even able to attend the show.
I will never use this site again and will make sure none of my friends do either. This was a scam and I lost 140 bucks and drove 45 minutes to see the concert just to be turned away and made a fool of myself. Terrible experience. If I could put 0 stars I would."
"After the sale would not go through on the website, I called the toll-free number and spoke with Justin. He made it a very smooth process, and I had the tickets within minutes."
"I had heard from a friend that these tickets on Vivid are owned by other brokers so it's not guaranteed that I will get these tickets (which is why there is 100% refund guarantee.) After speaking with the represenative (can't remember his name) - he assured me that the only issues normally arise when a buyer purchases tickets a couple of hours before and the seller does not deliver. He told me I was in good hands."
"So I couldn’t get my computer to load the website so I called and spoke with Angel who was so sweet and answered all of my questions & had my tickets verified, purchased, and sent to my email in less than 5 minutes! Super quick, easy, & friendly! Thanks so much! "
"Well Tyler his extension is 2441 He’s really helpfull he is very professional great customer service. I will recommend him to anyone who wants to go to a concert "
"Michael was really helpful"
"Good customer service and very friendly. Good prices too!"
"This was a very good experience! Thanks to Lucy!"
"Prompt and personable, sales person nice"
"Justin we very, very helpful. He first ask me what I was looking for then proceeded to give me the best options to save me money. I would recommend Vividseats to buy my tickets from."
"I called the help line with a question about concert tickets and was able to get a great deal for the concert I wanted. Jake was extremely helpful and informative. I appreciated the professionalism and I will use this site again to either buy or sell tickets. 185202"
"Jake helped inform me about the best ways to buy Angels tickets a trip an affordable price and provided me with a way to contact him in the future at his extension."
"I purchased tickets for the Kentucky Oaks and Alex was a clear communicator and made the purchase go smoothly."
"Polite outgoing sell person."