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Verified
5/5

2018-02-14

Purchase tickets through phone

"Friendly, helpful and quick and easy. Polite gentleman "

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Verified
5/5

2018-02-14

Above and Beyond

"Representative went above and beyond with this transaction!!"

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Verified
5/5

2018-02-14

Awesome Customer Service!

"I called the 1800 number for Vivid Seats and Nick was great! He answered all my questions confidently and fixed the issue I was having online. Thanks Nick!"

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Verified
5/5

2018-02-14

Great Purchase Experience

"Called to buy tickets to the Tim McGraw/Faith Hill concert at the Royal Farms Arena. Alex was very helpful in securing the best seats available. The price was great, too. Thank you, Alex, for making this a very easy and pleasant transaction."

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Verified
5/5

2018-02-14

Great customer service

"First time I purchase from you guys and jack was so helpful thanks for be so patience "

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Verified
5/5

2018-02-14

Excellent Customer Service!

"You took common courtesy to an uncommon level. I’m so grateful for your help.

Thank You,
"


Verified
5/5

2018-02-13

Loved it

"Loved it will purchasing more event soon☺"


Verified
4/5

2018-02-13

Helpful

"Quick and efficient service"


Verified
5/5

2018-02-13

feedback

"Ross was great. he helped me with my purchase very quickly and efficiently."


Verified
5/5

2018-02-13

Process

"Great experience. Walked me through the process."

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Verified
4/5

2018-02-13

Good support

"Representative was very knowledgeable and friendly."


Verified
5/5

2018-02-13

Awesome customer service

"It's our first Cubs spring training trip and we had questions about ticket delivery. Justin was very knowledgeable and offered us options on ticket delivery. Because of our Arizona departure date, Justin arranged for email delivery of our Cubs tickets and also helped with purchase of tickets to see the Cubs vs.Brewers on Feb 23. Justin shared his contact information and after we take a good luck at the Cubs regular season games, we'll call for tickets. He was great, he wanted to make sure we had the best possible spring training experience."


Verified
4/5

2018-02-13

Good Call Center Backup

"I recently purchased NBA tickets for an upcoming event in March. For some reason, the online website couldn't confirm my billing address for my credit card even though I had it in there correctly. But I noticed the 800 # and called it. It was late at night. I was pleased to get a live operator to help me instead of a recording. She helped me place my order. So far I am pleased with your company. I will withhold my final best rating until after the event, but I don't anticipate any problems."


Verified
5/5

2018-02-12

Easy Transaction

"Mike was courteous & informative!"


Verified
5/5

2018-02-12

Smooth Experience

"Daniel answered all my questions and helped me out thanks. "

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