"Angel number 2763 was very helpful in explaining to me how I may not receive a UPS shipment of tickets. Hemade the suggestion that possibly buying E tickets would be more beneficial to me,it did cost a few dollars more but I think it was worth it .
Hewas a great help."
"The communication and service provided was very good, 100% recommended "
"Thank you Sara, I thought this was a lost
cause, but you took the time to rectify the situation, you **** very professional and curtious thank you for
your involvement, and resolving my
problem, Thank you very much,
"
"Great Site. Had the show I was looking for. Great customer service. Sarah took great care of me. "
"John - ext. 2503 was fantastic to deal with. He was friendly, professional and answered all my questions. Definitely a good experience.
Keep up the good work. "
"Michael was extremely helpful, what I wasn’t able to achieve on line he was able to help me on the telephone...really good customer service!!"
"After purchasing the ticket online , there were big shipping costs added to my order without my acceptance , almost twice as much as the ticket itself and the stuff declined canceling the order and responded all purchases are final. You guys beware I will never use this website again . Fraudulent for me!"
"Have never used vivid seats before. I had some trouble with the website. I was unable to pay with PayPal. I called the number in the website and Manny C made it effortlesss. Thank you Manny. "
"I spoke to Rhan Randall and he found me better seats even cheaper than i found online!!!"
"He was so quick and professional. He was thorough and knowledgeable! I want to order with just Nick! Can i call his extension? (Haha) thanks Nick. "
"Great job. He was fast and great help."
"Ted was very helpful he made my experience easy, he was quick and friendly . I have used vivid seats in the past and I will use them again and again
thanks Ted for making my experience a good one
"
"Purchase tickets seller was very helpful"
"Angel was very helpful and very professional. Great experience!"
"If I could rate less than 1 star, definitely would. Charged $435 for 6 basketball tickets that were really $15 (as printed on the tickets.) Added exorbitant fees that were automatically charged to credit card without the ability to review first, and not itemized on receipt. If you want to buy from a scalper, this is the way to go! Buyer definitely BEWARE.
Update 2/5/18: "Lucy" from Vivid Seats reached out to me to try to resolve the issue by refunding my credit card for part of their fees, which I did appreciate. I did not at any point receive any kind of invoice breakdown, so I have no idea what their fees were. My advice would still be Buyer Beware and check out your charges before you confirm any purchase!"