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Verified
5/5

2018-02-09

"Vivid seats is always my go to site to get concert tickets. Great customer services and great prices!"


Verified
2/5

2018-02-08

Have not received my tickets yet!!

"Called my agent....no response!"


Verified
5/5

2018-02-08

Great deal, courteous agent.

"Your agent, Rhan, was very clear and concise during our purchase. He even waited patiently while we looked for the correct credit card to use. All around pleased with your site and service. Thanks!"

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Verified
5/5

2018-02-07

Angel was awesome!!

"I had questions and concerns about my order, Angel was very patient and helpful!!! First time user, I will definitely be back!"

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Verified
5/5

2018-02-07

First Time Buyer

"The Vivid rep was friendly, helpful and patient even though I experienced major problems with my credit card that were not his fault."


Verified
5/5

2018-02-06

Very professional.

"Alex has helped me a few times now. He has been very helpful picking the seats that suit me the best. I recommend vividseats.com to anyone searching for sports tickets or concert tickets. I like to shop around before i buy to get the best deal possible and i can say that they definitely have the best prices anywhere."

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V23
Verified
5/5

2018-02-06

Very helpful, great service

"Nick was very helpful with helping me choose the best seats in the venue for my budget and the service was fast, which was great."


Verified
5/5

2017-12-22

Outstanding service

"Ross provided outstanding service on a somewhat complicated order. (He deserves a raise!)

Thank you!
"


Verified
5/5

2018-02-06

Great service

"Xavier was very knowledgeable and very quick to help me with my seats he was so easy to understand and you understood my needs thank you very much"


Verified
5/5

2018-02-06

Justin was great!!

"I had tried to purchase through the app on my phone and for some reason couldn't get the payment to go through via PayPal or credit card. Called and got through to Justin immediately and he helped me to purchase the tickets I was trying to buy through the app and he also checked and assured me that I wasn't getting billed previously. He was very friendly and very helpful. Thanks Justin. You're the best!!!"

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Verified
5/5

2018-02-06

Awesome

"I will defently buy again 5 star customer service. Super easy and fast ."

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Verified
5/5

2018-02-06

Purchasing Birthday Gift

"I telephoned Vivid Seats to purchase hockey tickets for my son-in-laws birthday because we live out of state. The young man who helped me his name was John. He was very helpful and helped me to purchase my gift. He also was very kind and understanding. Yes, I would definitely call again to purchase tickets in the future."


Verified
5/5

2018-02-05

The representative was very helpful. (Daniel) U believe

"So far so good. I could have received $40 off by booking on line I had problems with that so I called and received $20 off over the phone. "

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Verified
5/5

2018-02-04

Great Experience

"Daniel was easy to work with and I got a good price!"


Verified
5/5

2018-02-04

Easy Peasy

"ALex was very polite and helpful. "