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Verified
5/5

2018-01-30

Bloody Ripper Experience!

"I had Luis as my ticket agent. He was excellent. He was very knowledgeable of the service he provides and also answered every questions that might of had with quickness and reassurance, especially understanding of my skepticism towards purchasing on telephone/verbally. It was an awesome experience. I HIGHLY recommend VIVID SEATS for all your entertainment needs. Cheers Luis!"

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Verified
5/5

2018-01-30

"very helpful agent. Thank you"

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Verified
5/5

2018-01-30

Great Service

"Rhan was very helpful and knowledgeable about the stadium's seating. He was a great help. "


Verified
5/5

2018-01-29

Great service

"I had great experience shopping with Vivid."

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Verified
5/5

2018-01-29

Very good

"quick, learn, efficient, happy with the service
"


Verified
1/5

2018-01-27

Worst customer service EVER!!!

"Paid $1300 for 4 tickets to Hamilton. $250 in service fees!! UPS lost the tickets (mobile download was N/A.) They charged me $100.00 to replace the tickets. 100% guarantee is a joke. Customer was the worst I have experienced in 52 years! I would never use this company again and will warn every person I ever meet how horrible they are!! "

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Verified
5/5

2018-01-29

As expected, Excellent customer service

"The person I was speaking with was highly knowledgeable and personable."

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Verified
5/5

2018-01-29

The above and beyond agent!

"I am from Canada and this will be our first NBA game to watch in LA. The agent answered my questions with so much enthusiasm. I didn’t hear a single hint of annoyance with his voice over the phone. He took the time to explain to me things I didn’t understand, which was a lot! Thank you!!"

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Verified
5/5

2018-01-28

"Very easy to purchase tickets, found amazing seats for a really good price, I will definitely buy my next tickets through vividdeats."

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Verified
5/5

2018-01-28

Elton John tickets

"John did excellent job in assisting me with my purchase of my Elton John tickets. Thank you so much."


Verified
5/5

2018-01-28

Concert tickets

"Excellent! Great job John! Thank you"


Verified
5/5

2018-01-28

Great customer service

"It was a wonderful experience
Great friendly service
Quick & easy
Highly recommended
"


Verified
1/5

2018-01-28

RIPOFF

"To pay double the face value to purchase tickets online is a "RIPOFF "."


Verified
5/5

2018-01-27

Very courteous.

"Your agent was very helpful in assisting us pick some seats within our price range.
"


Verified
5/5

2018-01-27

First Time User

"First time user, and very satisfied with the help I received from Justin on the Customer Service Team.....answered all my questions and steered me in the right direction. Price and fees, compared to others looked fair and plan to return for more. I am careful and particular and they passed my test. Thanks!"