"Xavere was extremely helpful and patient with my issue. I will continue using vivid seats for all my entertainment needs!"

"Luis Ochoa went above and beyond to help with my purchase. I definitely will be in touch with him for my ticket needs. Thanks Luis!"

"It was very smooth and easy to buy tickets from start to end "

"I called because I was confused about UPS charge and Flash seats. I called Vivid Seats to clear things up and Luis was great help and even gave me a discount to avoid the UPS shipping charge! Will call him again for future ticket events! "

"Spoke to a great ticket Representative from your company, Rhand . He was very knowledgeable,polite, anxious to please,patient, respectful and made my ticket buying experience a pleasure and fun. You are indeed fortunate to have a man like Rhand representing your company."

"I was told that I was buying LA Coliseum parking for $68.75 and when I went to print out the parking pass it turned out that I got parking that was 2 1/2 miles from the venue. I spent 45 minutes on the phone telling them that this was completely useless to me and I did not want the parking. They refused to refund the purchase. It is completely misleading to state that parking is for a venue when it is actually 2 1/2 miles away. At 68 years old, I'm not walking 5 miles round trip to a football game."

"Ross did a very good job helping with this phone transaction as my first cc kept getting declined. Eventually used another and it went through without an issue. Got the tickets I wanted and they were 5% cheaper than SH for the NFC championship game. Pays to shop around! Got lots of wampum now for overpriced beers and concession junk. "

"Jonathan Anderson did an excellent job in taking care of our order."

"Thank you James for making my experience a lot easier ! "

"The agent was extra helpful, knowledgeable and quick. But it cost 104$ for a pair of $39 ea tickets which took him only 4 min to process at most. "

"First time customer wasn’t sure what to expect. Found event but had questions about seat locations, ticket delivery, e-ticket etc. Saw phone number where customer service representatives were available. Called and was connected to Mr. Michael White ( vip event rep. Ext 2555)
He was very helpful, put me at easy, answered all my questions, made some very good recommendations, and we actually concluded with him processing our ticket purchases.
Michael was very professional while remaining friendly and I feel presents a good quality representation for your company. "

"Vivid seats charged my credit card for a concert and never forwarded the tickets instead the put my money in pending status and sold my tickets to another party. I can't go to the Xscape concert in Los Angeles. They took my money and sold my tickets. "

"Nick Eaton was very helpful with answering my questions and placing my new order! Hope to have him help me again the next time I purchase tickets!"

"We had a hard time with the online purchase part, so we decided to call. That was when Jake “The Man” assisted us with our purchase. Not only did he help us get the purchase through but he also went through everything twice just to make sure all information was accurate "

"Difficulty navigating the web site led to contacting support via phone and the service provided by Tyler made all the difference. While web sites are great to surf to locate things, it is wonderful to be able to contact a knowledgeable person able to understand and to help with completion of the transaction. Tyler addressed my questions, fixed the problem and tickets were issued when he said they would be issued. We cannot live without computers or browsers but neither can we survive without people to deal with glitches. A potentially failed transaction ended with a very satisfied customer and tickets in hand. thanks very much for the help and great service. "