"Michael was awesome. He gave me all the info I needed and saved me a few dollars from what I had looked at online. "
"great service and will work with him"
"It was great thanks for your service michea"
"I was very nervous because I'm from out of town and do not know the area. He helped me make the best decision when it comes to my family's needs, very patient as well. "
"Ross did a great job. Very knowledgeable and thorough. He was excellent!"
"Monique was very helpful in helping explain the difference in the way some sellers display their tickets. She also expressed interest in hoping that i have a great trip."
"Luis Ochoa helped me with my online order, I originally had one section in mind but Luis seemed to know where the better seats were so i went with his recommendation hope he's right. I used a vivid gift card plus my debit as i was short the service fees which were only $25 extra per seat.I was told i would receive the E tickets by jun 11 not sure why it takes that long as the game is on the 16th but will see.Anyways Luis did a great job it was a Smooth Transaction. Thank you"
"Alex was very helpful and very friendly - I called because I was nervous to book online and wanted to talk to someone in person. Alex offered just what I needed. Thank you."
"Very fast great experience..good prices"
"I enjoyed and appreciated my experience with Sam Fadness and vivid seats. He made my transaction easy and convenient; he answered the few questions I had and made me comfortable purchasing tickets over the phone, which I had never done before. He was polite, professional and I would use vivid seats again to purchase tickets!"
"first time i have used vivid, overall good experience. Louis was very helpful, quick and professional.
will definitely check them out again.
first time i called , not sure who i spoke with, just wanted basic info and that man provided what i ask for.
second call when ready to purchase, female rep had a difficult time( dilect issues , hard to understand on both ends ) and put me on hold and the call hung up.
third time connected with Louis, very well spoken knew exactly what i wanted and handled it promptly. Thank You Louis!!"
"First I purchased 2 of what I thought were orchestra seats at $140 each plus charges- OK, not bad. HOWEVER when I received the e mail notification that my tickets were ready for pri ting, I saw that they were for the mezzanine.
So I called, was emphatically told that they were mezzanine seats and I could NOT a change these even tho I was willing to pay even more.....THEN I print the tickets and each ticket clearly says $40!!!! BUT I paid $140 PLUS for each ticket! So essentially I paid $257 and change for $80 worth of tickets-NOT COOL,VIVID!"
"Hi, I was trying to get my tickets at their website because they were giving me a $10 discount, I couldn't get it to work so I wound up calling the toll-free number when I Google the site.
When I got hold of a site I got a young man named Sam #2756, he took care of everything I was trying to do online and was so professional and everything that he did for me.
Even with the $10 discount, I saved a total of $30 for the same seats that were listed on StubHub and Ticketmaster..
So yes I'm a happy camper and every little buck that we save as a little bit of extra gas in the car to watch our favorite sporting teams.
Thanks for a great customer service..
Tom."
"The tickets I received had the wrong date. Attempts to contact Customer Service were unsuccessful: phone tree did not lead to a solution or a person to address my issue. "Live Chat" is only a digital repetition of phone tree with no live person responding."
"My concert is tomorrow out of town and still have not received my tickets. Very disappointed"