"The app was not working so I called your extension and Alex helped me purchase my tickets. He was very helpful and I will definitely be calling his extension to get any tickets I need in the future. "

"I first heard about Vivid seats when I moved to LA and now I use them all the time. When comparing prices, they always have the lowest prices. The App is easy to use, but this last time I had to choose local pick up which made me nervous. James Taylor in customer service set my mind at ease and explained the process in great detail. Rose Bowl, here we come!"

"My sells agent James was professional, courteous, informative, timely and helpful. He made my experience a breeze because of the aforementioned qualities, definitely a satisfied customer. Would recommend using this service and will continue to purchase my event tickets from here. "

"Justin Goodman was the representative who helped me was such a great help. I had difficulty with another website and online with also other websites plus Vividseats but when I was put through on the telephone with Justin he got me the event tickets that I really wanted. "

"Tyler was very knowledgable and a great help. He explained everything and helped me complete my transaction which was very complicated.
"

"After trying to purchase tickets in my mobile phone and having some difficulty I called and spoke with Justin who was very courteous and helped me through the process!"

"very good service. the reo did a great job"

"After many attempts to purchase tickets for Leafs vs Lightnings in Tampa on Feb 26 2018 with a major competitor
(T. M.) and being timed out twice , we decided to try to get a real"voice" and see what happens. We got Justin
Goodman (2606) at VividSeats in Chicago. We were so pleased to find such a patient , knowledgable individual that took the time to find us better tickets at a better price than our previous attempts at your competitor . Many thanks. WCP"

"Justin was very helpful and able to resolve the issue I was having ordering online. "

"I have talked to Nick, he was very helpful to explain how process work.
I never used your site before.
Confirmation e mail came right away.
Biggest truth is I get ticke on my phone and able to use the tickets in event.
If things go well, I will go well, I will write another nice review and like to give 5 star.
This 4 stars are just getting order. "

"Alex was very professional & pleasant. He was helpful in searching best price / seat selection based on my numerous preference-requests. Go Black Hawks !"

"excellent customer service! good selection!"

"John at X2503 answered my phone call promptly, confirmed that my online order did not go thru and promptly ordered tickets for tonights Razorbacks Basketball Game (12/27/2017). Excellent experience... GO HOGS!"

"We have wanted to see Hamilton for a long time. We finally decided that we would try to get tickets the day of the performance. Hannah was super patient describing the available choices for us and giving us the various prices. We purchased our tickets about 2 hours before showtime, downloaded them to our phone, and had the most incredible experience watching Hamilton in Chicago! Thank you Hannah!"

"Charged $490 for 2 concert tickets that were really $50 total from a legitimite. Added exorbitant fees that were automatically charged to credit card without the ability to review first."