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Verified
1/5

2017-12-22

Getting Ripped Off

"I was going thru the sale with the sales agent and my tickets were sold and I ended up paying an extra $18 dollars for 2 tickets! I got ripped off in a matter of 2 minutes!! "


Verified
5/5

2016-03-27

Road trip with my son

"Alex was a very professional, well spoken and polite young man. He was very knowledgeable about the events i purchased. There were 3 transactions that he made very smoothly and made them feel as 1, As a repeat customer, I will keep coming back and recommend to anyone looking for any event to contact Vivid and try to get Alex with his extension ( 2740 ) if at all possible. Thank you Vivid and especially Alex and have a Merry Christmas."

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Verified
5/5

2017-12-21

Customer service

"Hello,
Rhan Randall provided me with prompt and courteous service! Thank you! I will be back

Steve Rodriguez
"


Verified
5/5

2017-12-21

service

"operator spoke clear English,very polite and seemed to enjoy his job . Thank You"


Verified
5/5

2017-12-21

Vivid Seats

"I have used Vivid Seats several times to be able to get tickets at this point, and between Nick and John both have been tremendous help with getting the tickets I want, and making sure I receive them when I have had issues."


Verified
5/5

2017-12-20

Great experience

"Quick and easy from start to finish. Alex will be my ticket agent of choice in the future."

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Verified
4/5

2017-12-20

Online order did not process properly

"Alex was outstanding, fixed the problem fast and was friendly! How refreshing for customer service these days?!"

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Verified
5/5

2017-12-20

Ticket purchase

"Phoned vivid seats to purchase tickets to nfl pro bowl.spoke to angel ext2763 what a professional.extremely cordial,pleasant and very accomadating.helpful and very very patient a pleasure to deal with an asset to your business,when necessary will most certainly request his service again. Sincerely NMHolovinsky"


Verified
5/5

2017-12-20

Good experience

"The person I spoke with was very nice and helpful."


Verified
5/5

2017-12-20

Efficient

"Very quick, knowledgeable, helpful and efficient. "


Verified
5/5

2017-12-20

Amazing

"Iyahna was the person I spoke to she was amazing. Kind and very helpful, the best experience I’ve had thus for in ordering tickets. I will contact her every time I have to order tickets

Thank you

Sherry
"

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Verified
5/5

2017-12-20

Excellent Service

"Monique answered all my questions and was a great help with getting tickets for Joshua Bell in February! A pleasure to deal with!!!! "


Verified
5/5

2017-12-20

Excellent

"Jason was very upbeat and helpful. He made my purchase of 2 gift cards very easy and great experience. "


Verified
5/5

2017-12-20

Tickets

"Jonathan Anderson was great, super easy process and easy to coordinate with. Thank you! "

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Verified
5/5

2017-12-19

Great experience dealing with a real person!!

"Nick (ex 2724) was totally nice and helpful I am so glad we were able to get good seats"