"I needed some tickets for my parents and I needed a confirmation that a pair of tickets were consecutive. Jon said there were and made it happen. "

"The agent actually yawned on the phone; as in a loud noisy yawn! I was so alarmed I literally had to ask if I was boring him.
He also asked for my credit card information a few times which concerned me, lead me to believe he was not paying attention, when your spending a lot of money in a service you haven’t used before, you want to feel at ease. I certainly felt alarmed and was ready to hang up.
"

"I spoke with someone on the phone who said there was no difference in price however when I saw the email below was an offer for $40 discount. If I knew that I would have ordered on line. I'm tired of feeling like I got ripped off. "

"Great service and very professional"

"Kept getting an error message when trying to purchase baseball tickets. Nick called me and got everything sorted. My brother is going to be stoked for these tickets. Thanks, Nick!"

"Its been weeks now since I bought $450 worth of tickets that have never been transferred to me. What a nightmare. "

"I worked with Daniel at Vivid Seats to purchase tickets to Bruno Mars concert in Las Vegas. Daniel was very easy to work with and a quick transaction was completed over the phone. "

"no customer service human beings, terrible service and I will never use again."

"Purchased tickets for a Bob Seger concert that was scheduled for 11/15/2017 in MN. Concert date was cancelled and no no date has been established. Vivid Seats will not refund my money. They have had my money for over 4 months - and I have nothing. The order # is 15891063. It's jut not right that they can keep my money when I never got to go to the concert."

"Terrence is so polite and nice! "

"Need to purchase a 3rd seat together with 2 previous seats bought. Called Vivid Seats and spoke to Ross Miner. Waited on hold a very few minutes until he came on the line. He listened to what I needed, found an answer, solved the problem & now I can take my son & so;-in-law to the game & we can sit together.
Will use your services more because Ross was/is on the ball

Thanks

David Schutzer "

"This was my first time to purchase tickets through VIVID. I am not the most techy person. Ellie was patient with me walking me through the process of buying tickets. These tickets are a gift for someone else so it seemed more complicated for me; Ellie helped with that. Since the tickets are for later in 2018 summer, I will have to see how the process progresses. If all goes well, I'll be a happy "camper"!"

"We paid for tickets in October. We have a family of 9 coming from Wisconsin. They are now saying they have until one hour before game to deliver. I will never use this company again.BEWARE of scams . There are plenty of good companies to buy tickets. This is not one of them. I am writing to BBB next. They still dont have tickets from seller!!!
Really?We have called 5 times and get the run around. Horrible!!!!!!"

"Very professional and helpful in ordering tickets."

"Nick Eaton was very helpful in purchasing tickets. He went through the process step by step with us and was very patient.
Five star service! "