"Very knowledgeable and helpful!"

"Easy to navigate website. Had questions so I called the toll free number and John answered all my questions quickly and professionally. "

"Morgan was very helpful and did a great job. Thanks. "

"Monique was very helpful and provided me a summary of a variety of ticket options in my price range."

"Joseph was very responsive and over-the-top helpful. I needed aisle seats since we have a handicapped member in our group. He said they could only guarantee seats together in a specific row but low and behold, when the tickets arrived within minutes of ordering, we have seats 1 to 4. I am so grateful to have aisle seats right behind home plate for a "bucket List" elderly baseball fan!"

"Thank you to the man on the phone. He helped me very quickly and was so polite! Very professional and was understanding. Thank you I appreciate you helping me with my first time purchasing tickets from you!"

"was able to get tickets i wanted and rep gave me a discount as well"

"My purchasing experience with Monique was exceptional. When I had a question she was right there with the answer. There were times that I didn't understand her instructions and she was more than glad to repeat them for me. After the ticket purchase, she suggested a parking pass which I purchased without hesitation. Monique is a Valuable employee. She offered her telephone number and extension if I had any questions in the future or if I wanted her personal help."

"He knew what I wanted and helped make a good seat choice"

"I’m very pleased with the customer service that I have experienced with Vivid Seats. It seems that a lot of places have lost taking care of the customer but not Vivid Seats. They do a great job! Thank you so much "

"I went to a concert last year where the electronic tickets didn't scan into the venue for the artist whom we drove 4hrs to see. To the person at the gait told us that the hard copy was already scanned in roughly 20 minutes earlier. So coming from where we live every venue is roughly 3+ hrs to get to. The prices on this site are good but do to what happened last time I wanted the hardcopy tickets in hand. I found what area I wanted to sit in and called the customer service number and spoke with Mark. He provided great customer service and found me seats better or just as close to what I was looking at for same if not better price with a discount her provided based on what happened to me last year with attempting to sit fairly close to this band. And considering this band is wrapping up touring for a while it was important to get close this time also. I appreciate all the help and I'm sure I'll be speaking with same rep in future should I need something else."

"I had a great customer services experiment with Alexis. She was very helpful answered all my questions, found us great tickets, and was very efficient throughout the process!"

"Brady was great and super helpful with helping me buy tickets for Luke Combs concert. He was very personable and great to chat with. I would highly recommend him for any help! Thanks Brady!"

"Lillian was excellent in resolving my issue with my purchase even was able to find better seats for me, she was very thorough and could not ask for a better rep to talk to and plan to use Lillian a lot more for other tickets"

"Alexis was excellent helping with everything from seat selection to payment. Highly recommend her services.
Mark "