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Verified
5/5

2020-02-28

Best Customer Service Ever

"Ryne was so helpful throughout my transaction process, and got me the best deal on tickets for Dave Matthews Band. It seems like good customer service is hard to find these days, so it was definitely a great surprise to deal with a friendly, courteous human with exceptional customer service skills. Ryne definitely exceeded my expectations in every way. Thank you so much man!"

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Verified
5/5

2020-02-28

Effortless purchasing

"Ronnie was engaging and understood what I was looking for."

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Verified
5/5

2020-02-27

Awesome!

"Very convenient and helpful"

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Verified
4/5

2020-02-27

"Mark was very helpful he did everything to make sure I was satisfied and was going to enjoy the event my family and I were going to attend."

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Verified
5/5

2020-02-27

Quiton Amazing

"Q was extremely understanding and amazing"

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Verified
5/5

2020-02-27

excellent

"Jakiea was very kind and personable. An intelligent person and a real asset to your company!!"

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Verified
5/5

2020-02-27

Excellent Service

"Mark went above and beyond to help me find the best option for my tickets. His attention to detail and excellent communication was unmatched. "


Verified
5/5

2020-02-27

Mark Jackson / Vivid seat

"I was disappointed I waited so long to purchase tix directly from Ticketmaster for a Chicago show at United Center. Now I'm glad I did because I not only got great seats for less than what I would have paid, I also had the pleasure of meeting Mr. Mark Jackson. I now have my guy for everything forever. Thanks Mark!"

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Verified
1/5

2020-02-27

No Tickets

"I purchased tickets for all sessions was provided with tickets to one session and when I contacted them I was informed there wasn’t any tickets available for all sessions and I could keep the ticket for all sessions they had all session tickets and wouldn’t provide them to me because the cost was to much won’t use vivid seats ever again never had this issue with another ticket broker"

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Verified
5/5

2020-02-27

Yes Tickets

"Nick was extraordinarily helpful. He spent the necessary time and made the experience most pleasureable. Will call him directly in the future , as we go to shows often.... Thanks Nick"

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Verified
5/5

2020-02-26

Brady was an excellent pre-show ;)

"Thanks Brady! You were a pleasure to talk with, quite knowledgeable on vivid seats as a company, concerts in general, events and venues... and also to the point! Kudos for knowing your market- to be the best at whatever you do is well, the best! You didn't forget my questions or ask me to repeat myself which I REALLY appreciate. You addressed questions I didn't ask but would've had after I hung up the call, if that makes sense.

Brady gave me answers on some unasked questions (bonus info, if you will) about ordering on the site which made me understand how to better order online for our next hoorah. (not that I don't like some good phone customer service).

Looking forward to seeing Chris Stapleton in July... pit style.

Keep at it, Brady! You've got a keeper Vivid Seats.
"

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Verified
5/5

2020-02-26

great

"Nick was great and helped me quickly!!"

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Verified
5/5

2020-02-26

Monique was really helpful and with great attitude

"Monique was able to help me sort out my problem and was really helpful when making my purchase. She was quick and she was able to answer all my questions."

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Verified
5/5

2020-02-26

maverick tickets

"brady was very helpfully he gave a lot of options"

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Verified
5/5

2020-02-26

SEC Tickets 2020

"Nick was great to work with! we will call him again for future tickets!!!"

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