"My sales rep Jonathan was awesome, I was having trouble processing payment online and Jonathan was able to get my tickets process without any hassle and quickly, kodos Jonathan thank you "
"Jonathon was able to help me out and respond in such a timely manner. It was very quick and efficient- being a new customer to VividSeats, I felt very comfortable."
"Talked with a representative over the phone and could not be more informative and helpful in ticket selection."
"Was quite pleased with the limited time it took to conclude the phone transaction. The only drawback was that I was unable to apply a "credit" to my on-line order without enlisting the help of a phone advisor."
"Pedro was great in helping me and answering all my questions about the seating and e mail information and ask was there anything he could help with. Pedro was great!!!!"
"Pedro was wonderful and so helpful"
"Dontay was so helpful in reordering my tix!!"
"Pedro is amazing. That app wasn’t working, but he worked!"
"Lucas L. was awesome about corresponding with me and working on a solution to fit my corporate budget. Very easy process and the tickets were great :) "
"Had very good seats. Good sound."
"Lily provided exceptional assistance with my purchase. She provided a discount I would not have received if I had ordered on line. She was knowledgable regarding the event and the location of the seats in which I was interested. So glad I called. "
"Monique was extremely helpful as I had issues trying to purchase my tickets online and she was able to quickly and accurately find the exact tickets I had found earlier online and was able to successfully help me purchase them. She was awesome!!"
"Dontay was so helpful in the final steps of my order. VividSeats gave me a 10% discount that went away in the final steps of the order but Dontay made a phone order and was quick to help me get the discount back! He was clear in all of his directions and order summary on the phone. "
"I was trying to order 3 pairs of tickets to the same event and have two of the pairs shipped to my son's instead of my
address. I believe because my billing address is different from either of those or I am not very computer literate, my CC was
denied for address issues even though I have used the site many times. I called the Vivid phone number. Alfred took my call and handled everything. I was able to tell him which tickets I wanted, and he took care of it promptly and easily. Very accommodating! Thank you Alfred."
"I was able to use my discount & purchase the exact seats I wanted very quickly with Morgan M. He was very thorough & courteous. Thank you Morgan!"