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Verified
5/5

2020-02-14

Anxious to purchase tickets

"I was seeking for aisle seats and had various questions. I was assisted by Nick by chat and i was able to purchase tickets fairly close to my choosing. He was very nice and helpful. "

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Verified
5/5

2020-02-13

Ryan was super helpful!

"Ryan was super helpful and patient! Great job!"

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Verified
5/5

2020-02-12

Brady is great

"Brady was very knowledgable and patient in the sales process. Tickets are expensive so having professional people like Brady make it a little easier to get through the process. "

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Verified
5/5

2020-02-12

Q was awesome :)

"Good stuff :) as always with vivid "

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Verified
5/5

2020-02-12

Easy and fun!

"I had my computer opened to the seating in the US bank so I could see what seats we were speaking about and the choices. It was very easy. Julian was very helpful."


Verified
5/5

2020-02-12

Excellent Customer Service

"I called to purchase additional tickets for the Jill Scott concert that I would be attending and Jordan provided excellent customer service! He gave me options and the outcome was what I wanted! Thank you Jordan for your giving me the perfect customer experience."


Verified
5/5

2020-02-11

Excellent!

"Very patient! Thanks for yor help"

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Verified
5/5

2020-02-11

Awesome!

"Purchasing tickets on vividseats was quick and easy. Customer service is very professional and friendly. Mark is awesome! I will definitely use vividseats for future ticket purchases. "

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Verified
5/5

2020-02-11

Awesome!

"Easy and helpful! Will request him
Next time!
"


Verified
5/5

2020-02-11

Purchasing Tickets through Vivid Seats

"Representative Brady at extension 2570 did an awesome job finding me tickets and addressing my purchase. He made everything very clear and addressed my questions. Thank you, Brady, for your exceptional service."

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Verified
5/5

2020-02-10

Testimonial Review

"My experience with the 2 individuals since making 2 seperate purchases was very good. They both got me exactly what I was looking for and it was very quick and professional. I'll be back in the near future for sure!!"

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Verified
5/5

2020-02-10

Jackie C. - Customer Service

"Jakiea was very helpful and a pleasure to speak with. Very professional and solutions driven."


Verified
5/5

2020-02-10

it was amazing

"wonderful was very clear i understood evrything"


Verified
5/5

2020-02-10

Great Customer Service

"I needed help purchasing tickets for a concert and spoke with Monique on the phone and she went above and beyond for me and I was able to purchase the tickets I wanted and she was able to get me the tickets and put my transaction through for me. Monique answered all my questions and joked around with me. She is a great asset to Vivid Seats. Your ticket prices and services charges are way below that of your competitors. Great customer service"

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Verified
5/5

2020-02-10

Awesome

"I was experiencing difficulties purchasing tickets on-line and called Vivid seats for some assistance. Chris was very helpful and suggested to me what it was I needed to do to resolve the issues with my credit card company. Chris stayed on hold while I contacted the credit card company, the issue was resolved and I was able to purchase my tickets over the phone with Chris. Very grateful."