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Verified
5/5

2019-12-24

Fantastic experience!

"Thank you John for helping us get handicap parking for my grandparents and making it the easiest experience ever! "

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Verified
5/5

2019-12-24

jose was amazing

"I bought tickets on vivid seats two hours before the event. The seller did not download them to Flashseats account/ The game time was getting close. I spoke with two agent before I got to Jose. He stayed on the phone and was able to contact the seller. Unfortunately, we live an hour from the venue and we were not going to make it . The tickets were released only 20 minuets before the game . Jose realized our issue, and gave us a store credit for the same price of the tickets. We missed the first quarter of the game due to the glitch in getting the tickets, but because of Jose we had a great time. Merry Christmas Jose"


Verified
5/5

2019-12-24

"very nice & out going ! Answered everything I needed! "

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Verified
5/5

2019-12-23

Super helpful service

"I called to find out about a cancellation policy. Jonathan not only answered my question, but continued to help me with the purchase of my tickets- best available seats, etc. The purchase probably wouldn't have happened without Jonathan's assistance."


Verified
5/5

2019-12-23

Cash in credit and buy tickets

"I had a credit and your rep Brady D did a great job getting me the credit and finding me a good deal on Vikings tickets. Great job Brady. The credit was for tickets that I had purchased but could not obtain. Although disappointing your team was very nice then and I appreciate the 80 bucks."

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Verified
5/5

2019-12-23

Great Phone Customer Service

"Mark was quick and effective at helping solve my issues, going above and beyond to make sure that I had a good buying experience. Definitely makes me want to purchase tickets here in the future. "

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Verified
5/5

2019-12-23

Quick and Easy

"Monique was extremely helpful in assisting me with my purchase quickly and easily. I waited less than a minute and Monique made sure I received the best seats in my price range.

Thank you!
"

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Verified
5/5

2019-12-23

Brady is very helpful and I appreciate his assistance.

"Was pleasure. Helped me big time for a great Christmas gift."


Verified
5/5

2019-12-23

Easier than the App!

"Robert was excellent during my transaction! It was easier than the app on my phone. I was able to get a special promotion. And even better? I did not have to be put on hold!! Thank You for making this an amazing experience!"

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Verified
5/5

2019-12-23

Brady was great help!

"Brady offered great service and made my life easier."

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Verified
5/5

2019-12-23

Pi

"Always excellent service. Every time I call consistent service!!!"

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Verified
5/5

2019-12-23

Seller Did Not Deliver but Vicid Seats Did!

"Three hours before game time I had not received my purchased Parking Pass. I was informed that the awller had up until two hours before the game to deliver.
Erin contacted the seller, who would not be able to deliver. I was told to relax because of the 100% Guarantee. Within TWO MINUTES, I had a Replacement Pass & an email with my Mobile Ticket! I left on time for the game and it was a wonderful start to the holidays thanks to your care, concern, & ultimate delivery on your 100% GUARANTEE PROMISE.
Thanks Vivid Seats and keep up the Great Customer Service, which has become a lost art in today's society!!
"

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Verified
5/5

2019-12-23

Great in person customer service!

"Excellent - agent was very calm and knowledgeable, and was very easy to talk to and understand. George took his time to explain my options and was able to send our tickets to our ticket destination to insure we would get them before the big game! This is our first experience - used Stub Hub, but Vivid Seats were much more affordable and saved over $ 95.00 for two tickets... will use Vivid Seats going further... "

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Verified
5/5

2019-12-21

Excellent

"This was my first time buying tickets online. Luc made this experience very simple and worry free. He took the time to answer all my questions to make me feel comfortable with my purchase of Leaf tickets. Thanks Luc"


Verified
5/5

2019-12-21

"Julian was very kind and was great in assisting me with purchasing my tickets."

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