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Verified
5/5

2019-03-18

Tops in service

"Jonathan quarles was great at helping me purchase my tickets for Doobie Brothers concert. He made the experience easy and enjoyable.
I have dealt with him before and will call him again whenever I need tickets. I love his laugh and sense of humor. Makes it much easier to part with my money!
"

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Verified
5/5

2019-12-21

Mark Jackson Customer Service

"He helped me with everything I needed. I had some visa gift cards and made it so smooth to put those down and then pay the rest off on my card! Great service!!! "

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Verified
5/5

2019-12-20

Mark was awesome!

"Mark was very helpful and patient with us as we made our decision!"


Verified
5/5

2019-12-20

Top quality service

"Morgan M was very helpful and knowledgeable of not only the value of the tickets but also the entire process of receiving my tickets. Made the ticket buying experience as easy as possible."

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Verified
4/5

2019-12-20

Frank

"Frank was very knowledgeable and helpful."


Verified
5/5

2019-12-20

Les Mis

"Jordan was extremely helpful with the process to purchase tickets to Les Mis."

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Verified
5/5

2019-12-20

Brady is the man.

"Brady D. was very helpful and knowledgeable. I will definitely be buying from him again. "

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Verified
5/5

2019-12-20

Exceptional

"Working with Chris over the phone was a great experience. He immediately went above and beyond to accommodate my needs. He was an excellent listener, very pleasant. I look forward to working with him in the future. I will share his contact information with friends, so that they can benefit from excellent customer service. Actually speaking with a life person on the phone for a change was a huge plus!!!"

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Verified
5/5

2019-12-20

Great Customer Experience

"Representative (Natalia) took extra time to help us find the best seats and value. Even provided way to reach her directly if any questions following the purchase. This was my first experience with Vivid Seats, and won't be my last."

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Verified
5/5

2019-12-19

Amazing!

"I called and had a few questions and they were answered quickly and politely. I will definitely call back and order from you guys! Thanks once again! "

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Verified
5/5

2019-12-19

Great phone service

"It was fun to talk with Luc. While he was finding my tickets we were able to connect by talking about the weather."

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Verified
5/5

2019-12-19

Terrific Service Call!

"Had a question about the specific ticket listing associated with a particular venue. John was not only able to answer my questions about that listing, but was able to help me find an even better set of tickets to meet my specific need; well done and I greatly appreciated the assistance!"


Verified
5/5

2019-12-19

Amazing

"Monique was very helpful and assisted our needs immediately. She was kind, patient, and returned our phone call immediately. We are very happy that we purchased our tickets through Vivid Seats! "

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Verified
5/5

2019-12-19

Natalia

"Professionall with great energy. Added to my contacts for future events.
"

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Verified
5/5

2019-12-18

Thank you Monique!

"Monique was extremely helpful in assisting me not only with a billing address problem but also offered additional assistance with the purchase of my tickets.. Thanks for making my experience stress free! "