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Verified
5/5

2019-12-18

Love the chat feature

"It was awesome to get immediate customer service from the chat feature and Brady was exceptional at answering my questions. I received the best deal on my tickets by almost $20 over the competition. Couldn't be happier! "

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Verified
5/5

2019-12-18

She was amazing!

"Monique was so helpful, kind and explained everything thoroughly. I’m extremely happy with the service I received today!!"

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Verified
5/5

2019-12-18

NICE JOB!

"Joe was efficient and helpful."


Verified
5/5

2019-12-17

Wonderful service and sales rep

"Very polite and helpful. Wonderful service and sales rep. Very friendly"

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Verified
5/5

2019-12-17

seating assignment

"I was helped by your associate Lily who was very friendly and answered all my questions. She even checked and found us better seats which I excepted. The only thing she couldn't do was give me the seat assignments but assured me the seats would be together. She explained all the other policies like show cancellation, re-scheduling and reimbursement if the show could not be re scheduled. I was real happy with this order thanks to her. Outstanding ! ! "

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Verified
5/5

2019-12-17

Chris B. Rocks!!!

"This is the 2nd time customer rep Chris B. has helped me. I called him directly due to the fact my 1st experience with him was wonderful. He is highly efficient, product knowledgeable, well-trained, outgoing, kind, & extremely patient which was the best part of all to me. Both times, Chris B. went out of his way to make sure I was satisfied & happy with my purchase. This is why I was a return customer. He is a value to the company and I hope he is recognized for it! Thank you! Happy Holidays! "

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Verified
5/5

2019-12-17

Excellent service

"Excellent service! Called with a problem and Chris immediately went into action and helped me through everything. Definitely will come back and use this site again."

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Verified
5/5

2019-12-17

The gentleman that helped me was great! He helped me utilize a different card when I needed to change my info and was very courteous

"Having had a bad experience when one of my credit cards had gotten to its limit with another vendor I was hoping I wouldn't have the same horrible experience with my Vivid sales person and instead he was a pleasure and very helpful.He was also very knowledgeable on music and got me thinking on some other events I may want to book later in the year.Now that's someone who I would have work for me!"


Verified
5/5

2019-12-17

Wonderful customer service

"Your customer service rep Mark Moseley was a big help in placing my order. He was very knowledgeable and friendly. It was a pleasure speaking with him and made my purchase super easy. Thank you Mark!"

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Verified
5/5

2019-12-16

Very helpful!

"George was extremely helpful in answering all my questions and making my purchasing experience easy. He was delightful to talk to!"


Verified
5/5

2019-12-16

"Ordering over the with the help of Lillian G. Was great! Very nice, professional, and helpful!"

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Verified
5/5

2019-12-16

Easy

"Monique did a great job assisting me and made this a painless experience."


Verified
5/5

2019-12-16

Holiday Gift

"Mark was very helpful and nice which made the purchase very easy.
Thanks Mark!
"

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Verified
5/5

2019-12-16

Awesome

"Luc was phenomenal, thank you for your amazing help today!"

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Verified
5/5

2019-12-16

Great

"Morgan was great to deal with"

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