"I ordered mesh slippers, assorted colors, size 8 from Walmart. I received all black slippers, sizes 9 and 6. When I tried to return them, the computer states I didn't order anything. Back to Amazon!"
"Ordered a tv online from Walmart.com. Was told the tv would arrive in a week. At todays standards that seems awful slow. But I went ahead and ordered it anyways. Once I check out and pay I was informed it would take 2 weeks to arrive. Very unhappy. Seems Walmart.com uses Pilot Freight and then Pilot Freight uses Valley Freight to get the item to your house. Valley Freight is the one that put the extra delay on my tv. Seems Walmart.com could find better shipping companies to work with. I will NEVER make a major purchase at WALMART.COM again. "
"Purchased an Orbi Netgeat router from Walmart. It arrived but it was used. There was a password change on the units. They had to be reset to factory specs by my IT guy. There was NO INDICATION ANYWHERE THAT THIS WAS A USED UNIT! While it seems to be working, I should not have been charged full price. BE CAREFUL WITH THESE GUYS. I would not order again from them. "
"Just wanted to tell management what a wonderful cashier store #405 has! Every time I shop I look for Madielia , she is always smiling, greets you and ask if you found everything. She is a perfect person to be training new cashiers! Please pass along my review to her and management! she makes checking out at the store a pleasure!!"
"I ordered at 6am est on Friday. Websites that next day delivery is Monday. Ooook. And now they changed it to Tuesday. Very bad service"
"Walmart.com are extremely deceptive and have no respect for their customers. They kept giving my disabled father-in-law the run around. The poor man placed two orders in early February with a guaranteed 2-day delivery. Nothing was even shipped. A week later, nothing was shipped. After wasting a lot of time writing and calling Walmart Customer Service, he was given endless lies, incompetence and false hope.
In the end, Walmart unilaterally cancelled his two orders 2 weeks later, and sent him an offensive e-mail that said "We received your request and have successfully canceled". He NEVER cancelled his orders.
Few days later, they sent him an e-mail about the products he wanted (and were never shipped) that said "The wait is over. Back in stock alert!... Free 2-day delivery."
The poor man caught the Bait (and Switch), and he placed his order once again, after all the waste of time and lack of respect.
Walmart, once again, shipped NOTHING. A week later, after many follow-ups, fraudulent advertising without any shame, and false promises, Walmart unilaterally cancelled his 3rd order, and again sent him an e-mail that said "We received your request and have successfully canceled". Remember that he NEVER cancelled any of his 3 orders. That's was as wrong as it gets!
By contrast, I order from Amazon.com with a 2-day Guaranteed Delivery, and I always receive what I order in 2 days. In the very rare occasion they deliver a day or 4 later, they give me double the money I paid in a refund as well as a courtesy credit... even if its $300 with a sincere apology.
I would NEVER order ANYTHING from Walmart.com... Shame on you!...."
"Order an emergency food kit to update my earthquake kit and it was charged to my card, received my confirmation email and a delivery date. Apparently the price shot up later that week because now everybody became freaked out about this flu called Corona so Walmart simply just cancelled my order. They didn't even inform me of this, no email, nothing. Today I realized that the delivery date was in a few days and I haven't received a follow up email so I checked my account and saw that it has been cancelled. When I talked to customer service they try to claim that my bank put a hold on my credit card and I wasn't charged. That was a LIE! I told him that I was charged and when will I get my order. Well I'm not because (as he lies to me again!) That it was out of stock when I ordered it. I told him again it was not out of stock because I was charged and SENT a confirmation email. At this point he went on how it must be frustrating blah blah blah. YES, it is frustrating when a business just cancels your order without any reason so they can mark it up and make more money on the product and to continually lie to you about what happen!
Hey Walmart you truly live up to your rep! Thanks for saving me
time in the future by never shopping with you again and to always stay with a truly great and honest business called COSTCO! Which I may add isn't depressing to walk into, with every employee there obviously hating their job!
On that note, I'm now going to return my iMac pro I just bought because of this and because of your dishonest, NO INTEGRITY practices. I just don't trust you! Thank Paul"
"I shop at Walmart a lot. I will be coming in with my lawyer and I am going to sue Walmart for discrimination against me. there's a Somalian woman that works at Walmart that harasses me every time I come in there she had the nerve to ask to look in my purse without provocation which will never happen again she is the worst most rude employee I've ever had to deal with and I've had enough of her. So watch out Walmart I'm coming to get you"
"Thinking you can return an item to the store that you purchase online is wrong. Do not purchase anything online. When you go to Walmart.com you would think that it all belongs to Walmart, well it does not, you can only return certain things from online purchases. So misleading that I will not shop Walmart ever again
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"CUSTOMER BEWARE.... First let me start this review off by saying that I am very competent individual and I completely understand the return policy but when you sell someone something that is invalid and refuses to even give them a Walmart gift card in return that is stealing. When I purchase a phone card online which I received through email and go to enter the pin number and it's an invalid pin number and I call Walmart com customers services and they give me a website go on which had the same invalid pin that I was emailed the first time so I call back at which is time I am told that they cannot refund the gift card and that I need to call my bank to stop charges on my account. That is just not right. I am done shopping at Walmart stores and online. I would rather go to Target at least the employee there don't treat customer like crap!!!!!
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"I originally was signed up for ez pay with no issues which has now been changed to mobile express. I had a problem with my cc so I was sent a new one and went into walmart.com under the payment tab to update my card information and now mobile express won't work. I have called to resolve this issue and have been given the runaround. It has been more than a month that I have been trying to resolve this issue. I gave a poor review and was contacted to help resolve the problem but she couldn't help so I was transferred to someone else and she wanted to help but the previous person did not give all the impertinent information. When I told her the whole story again then I was told I would have to go back to walmart.com to fix the issue. I have currently removed my information from the website and will move my prescriptions to a different pharmacy."
"I made an order on Dec 31/2019 and to be delivered on Jan 3/2020 and today is Jan 27/2020 I don't have the product or refund.
I called several times for a refund and the only answer is that they are going to escalate my concerns to a higher Department. SAVE YOURSELF A HEADACHE SHOP ON AMAZON"
"My driver went to Publix first and went shopping and was late. My ETA for delivery kept increasing :("
"Pre ordered Dragon Ball Z Kakarot from here and didnt even get the pre order bonuses, I get in contact with customer service about it and they say "We'll send this to the higher ups about this issue and you will receive an email within 48 hours" bruh its 4 days since they said that so I try again and it's the same thing, why you even need to send it to some higher ups about you guys just not giving me the pre order bonus, not like I bought a whole **** car or something. Imagine saying "Have you loaded into the game to see if you got the pre order bonus installed?" I LITERALLY ordered it off your dogshit site, not the Microsoft store ,maybe if there was a code then yeah but there wasn't cause it's called WALMART."
"I purchased a freezer from walmart.com. It arrived a week later than the one week asigned delivery date. When it came it was badly dented. We were two weeks into it at this point. I scheduled a pickup and exchange. After waiting almost two more weeks for that to happen, the replacement was even more damaged than the first one. Now we are four weeks into it and they have said only one exchange per item. They now say that a pickup and refund will happen within the next week. That puts at 5 weeks if it actually happens when its supposed to. I would assume it will follow suit and be a week past due which will put us at 6 weeks out and starting all over looking for a new freezer. Thanks for being a colossal waste of my time walmart.com! I will never shop with you again!"