ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

1/5

2020-07-15

TheMarket - Walmart is turning into Ebay with worse sellers

"TheMarket is a company that sells on the Walmart website. Walmart says they are a great company yet they ship your product to the wrong address and then refuse to refund your money. Walmart says they will help you get a refund but then do nothing. I wouldn't recommend anyone ever purchase anything from this company. They will just steal your money and not think twice about it. Walmart will lie and say they will help when they won't."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-07-14

Walmart Lies will not refund my money back after order had to be canceled due to no delivery ,

"I waited several weeks for excersize equipment I ordered from Walmart then decided to cancel my order since I never received it. I have spoken to three different people on Walmart's chat. Always says my refund will be given back. No luck. Now they are blaming my bank saying they have a hold on it. What a joke! I informed them I will be making a complaint on their company. Such bad customer service. Buying on line from Walmart is not a good ideal. Amazon will be my go to. Not Amazon Walmart. Amazon prime. Will be getting a hold of the better business bureau then see if there is a class action law suit if I do not get my $40.00 back. Also will go to different forums to continue to make complaints on how bad there customer service is until I get my money back. I feel now like they are thiefs. Hold up to your refund policy Walmart not cool!! "


1/5

2020-07-11

Commerce City Walmart- 5990 Dahlia Drive

"The Commerce City Walmart on 5990 Dahlia Drive has the worst customer service of any Walmart in the Denver area. I called three times to speak to the manager, Edward, and each time no one picked up, and there was no voicemail to leave a message with. Edward doesnt seem to care about how his store employees treat customers or how badly his store reflects on Walmart.

Today, for the 3rd day in a row, the self checkout machines are not accepting cash. NONE OF THEM.

This is leading to incredibly long lines at the 2 staffed checkout stations that take cash.

There was only one staff member at the self checkout stations when I was there today, Saturday, July 11th, at 12:32 pm. She was incredibly angry and rude.  I understand that walmart workers are stressed out because of the covid pandemic, but guess what? I'm unemployed, so I'm stressed out too! 

This is not a walmart problem. This is a Commerce City Walmart problem. 

The store on 7101 E 128th Avenue, Brighton, CO 80652 provides a completely different experience.  The staff there are polite, and respectful, and patient given the situation we are all facing. "Edward" the manager at the Commerce City Walmart doesnt seem to care about how this stores customer service problems or how it reflects on walmart as an organization.

It's sad I have to drive 15 miles and 25 minutes out of my way instead of the Walmart in Commerce City just 2 miles from my house. 


I



The Commerce City Walmart on 5990 Dahlia Drive has the worst customer service of any Walmart in the Denver area. I called three times to speak to the manager, Edward, and each time no one picked up, and there was no voicemail to leave a message with. Edward doesnt seem to care about how his store employees treat customers or how badly his store reflects on Walmart.

Today, for the 3rd day in a row, the self checkout machines are not accepting cash. NONE OF THEM.

This is leading to incredibly long lines at the 2 staffed checkout stations that take cash.

There was only one staff member at the self checkout stations when I was there today, Saturday, July 11th, at 12:32 pm. She was incredibly angry and rude.  I understand that walmart workers are stressed out because of the covid pandemic, but guess what? I'm unemployed, so I'm stressed out too! 

This is not a walmart problem. This is a Commerce City Walmart problem. 

The store on 7101 E 128th Avenue, Brighton, CO 80652 provides a completely different experience.  The staff there are polite, and respectful, and patient given the situation we are all facing. "Edward" the manager at the Commerce City Walmart doesnt seem to care about how this stores customer service problems or how it reflects on walmart as an organization.

It's sad I have to drive 15 miles and 25 minutes out of my way instead of the Walmart in Commerce City just 2 miles from my house. 


I







"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-07-02

Slow

"I have a respiratory illness so I was hoping on delivery. It has turned into a delay of 5 days. Totally unacceptable!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-06-25

Great prices

"Walmart always offer discounted prices. The store was very clean and well organized. Customer Service team was friendly and the door greeters were nice"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-06-21

Buying a money order-don't

"Want to buy a money order at Walmart... here's why you shouldn't. If you buy it and want to cash it in that same day you can't. So if you pay someone with it and they go to cash it in they can't. It has to be cashed at the same Walmart and because their system and MoneyGram don't communicate that money order is a piece of paper Do not waste your money go to QT or the post office instead. Money transactions are still done Walmart. Bad business.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2020-06-19

Good Prices Nice Selection

"Walmart is a great store to get decent products at a good price. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2020-06-14

Onn Tilting TV wall mounting kit 24 -84

"Love the product. Easy to install and a great value for the price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

1/5

2020-06-13

never ever again !!!!!!!!!!!!!!!!!

"I gave a 1 star because that was the lowest I could give. I ordered a new phone online as a mothers day gift. Not only did it arrive later than expected but the glass on the camera was broken when taken out of packaging and the broken piece was not in the package meaning it was broken prior to going into the package. Returning it has been a nightmare 3 week run around still trying to get a replacement or refund DO NOT BUY ONLINE!!!!!!!! I purchased 5/6/20 and still have no product or refund as os 6/12/20"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-06-01

Never again

"Do not buy from third parties, they do not respond to inquiries and because I bought from a vendor, Walmart would or could not help me, after I had to wait 2 hours for a chat or a return phone call. My order ended up in some town I have never heard of, but could not get the vendor to respond. Avoid the vendor called “The Market.”"


5/5

2020-05-20

EMATIC PRODUCT REVIEW

"I ordered an ematic Digital TV Converter Box from Walmart.

I have installed the converter box and it works just right.

I bought the converter box for my RV so we can watch TV while we are traveling and parked at the RV Resorts.

Lucy C. Ruiz

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

2/5

2020-05-15

shipping needs help

"walmarts idea of what they ship, and what they wont. they seem to be taking the Republican's way of shipping. they say they will ship on main page, then when you go to item, it says in store only. Just how screwed up is this way to do shopping. IT NOW TAKES 3 TIMES LONGER JUST TO TRY ORDERING FROM WALMART, just to find out if they will, in fact ship any thing any more , even the feedback part has stopped working. And the really sad part is, THERES NOT ANY REAL ALTERNITIVES TO THIS CRAPPY kind of selling
and this has been going on , long before the pandemic. its just gotten worse
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-05-13

Walmart.com charges sales tax illegally on clothing shipped to NJ...there is no sales tax on clothing in NJ.

" I bought clothing from Walmart online (I live in NJ)and there was sales tax charged. There is no sales tax on clothing in NJ. I figured this was an error and would be fixed when it shipped. When I shop online in any other site, Target, Etsy, eBay, I am ONLY charged sales tax on items that are taxed in NJ. It's not determined by where the item is SENT FROM, as many come from across seas where they have NO TAX...yet I am rightfully charged if it is a taxable item in NJ at NJ's tax rate. My request for a refund was denied as Walmart claims it can charge tax based on the merchant's state, not the point of sale. NO OTHER ONLINE SITE DOES THIS!

Here is the review I am posting on every social media site I can and will be contacting the BBB and news media. People have a right to know how Walmart is basically stealing from people, and especially in these times, that is beyond reprehensible.

BEWARE! When you buy clothing from here, Walmart charges you sales tax, even if your state doesn't tax clothing. They CLAIM it's because it is being shipped from a state that does have it! With people being as hard hit as we are now, this is another truly *** greedy robber baron move on the part of Walmart. When I buy clothes from ANY OTHER place I am not charged, as my state NJ, doesn't tax therm. The tax is to be collected at the POINT OF SALE and the state tax where it is being SHIPPED , not where it's shipped to. Please share this so people know what dirtbags this company is!

I filed a dispute with paypal and was denied. Here is their response:

I understand in New Jersey there is no sales tax on clothes. When you purchase online you may not be purchasing within the state of New Jersey. You have to pay whatever fees are associated with purchasing wherever the merchant may be located.

PayPal would not be able to fight the legality of this dispute and that is why we denied the claim. You would need to take legal action to pursue this further.

Please feel free to share this on any social media you use, I know I am!

User's recommendation: DO NOT BUY CLOTHING HERE!

WalMart Cons: Slimy ethics, Illegal charges, No response from company to complaints.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-05-10

Ordered 4 tires, not 7.

"I ordered 4 tires from walmart.com and got them when they said I would. Then 1 more showed up, then 2 more. Trying to do the right thing I called my local walmart about returning them, they said call 1-800 walmart which I did. I waa informed to return them to my nearest walmart location. Running circles I decided to let them contact me since nobody can give me a straight answer (since they had my info from the ordering process). So they charge me for them, when I didn't even order them draining my account. Furious I called 1-800 walmart again demanding to have these ruturned with a refund. They then told me to bring them back to my local walmart to receive a refund like its my responsibility to bring back THEIR extra product. Which I would have done from the beginning before I got charged. Then told me I couldn't get my money back until maybe 7-10 business days. Lucky for them I got it back that day. I have kids to feed. Not ordering from them again."

Detailed Review Benchmark + -
Overall product shipping and delivery process

1/5

2020-05-09

The worst company EVER!!!!!

"ABSOLUTELY HORRIBLE!!!!! Walmart will never get another dime of mime if I have to pat 10 times more money else where!!!! They let Asian thugs sell under their name then will not answer for them! I wish I could give them minus 10 stars!!!!!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges