"I was pleased with the service I received from Watch Repairs. I had a Klaus Kobec watch that was 15 years old. I could find no local person to fix the broken stem. I simply packed my watch safely and took to the UPS store at Watch Repair's expense and sent it on its' way. I received confirmation when they received it, and shortly thereafter an estimate. For the repair and complete tune up, the estimate wasn't too bad. I gave my consent and they told me about how long before it would be fixed. Thier time estimate was actually a bit longer than what it turned out to be, I have my watch, it is working...so fa,r so good."

"Made it very easy to send watch in for repair. Kept me informed and gave an estimate for the repair work. Sounded reasonable and I agreed to it. They did the work well and returned the watch to me when they said they would.
Very pleased with price and service. "

"My 2rd Great Uncles' 1905 Elgin pocket watch was passed down to me and was in poor condition when I took possession of the watch. I sent the watch to Watch Repairs USA and received a quote very quickly. Though the watch restoration took a bit longer than expected (due to parts having to be custom made), it was well worth the wait.

The watch was beautifully restored and far exceeded my expectations!! It's wonderful to hear this 120 year old Elgin pocket watch ticking again and looking like new.

Well done Watch Repairs USA!!!"

"I've been told that the Guarddog pocket watch has a complicated battery replacement procedure; therefore, I needed to send it in for battery replacement and other repairs. I received it back within a month; and it works really great again. Also, the repairs came with a year warranty.
Thanks"

"Great service, reasonable prices and repair time. Wonderful communication and progress updates. I trusted them with my precious watch and they came through in flying colors."

" They are very good at communicating to customers, so I am so glad I found them to fix my watch. It was not working correctly after a couple weeks of getting it and I returned it to them and they got it back to the manufacturer for complete repair.

I sent another watch to be repaired and this one is like an inheritance watch, so trust this company to repair it to its original state! They are an excellent company to send watches for repairs! thanks!"

"This is a wonderful company to have fix your most beloved watches. I was very hesitant to send an expensive and favorite watch of mine through the mail but shipping was easy and secure. They provide a free shipping label (you pay shipping costs on the return) and I went the extra measure by having a return receipt attached so I knew it was received. Customer service is fantastic with extremely quick turnaround times responding to all email correspondence. Shipping is easy and secure and they provide links so you can check the status of your job at any point. They also provide a one year warranty on the work done. I will definitely use their services again for future watch repairs."

"I thought the service was great and I was kept up-to-date with the repair process throughout. My watch is expensive and I felt assured that it was in good hands throughout. The result was completely to my satisfaction."

"i was very satisfied with the work that watch repairs usa performed on my luminox. the repair was timely and reasonably priced. the communication was very quick and thorough. i would highly recommend them."

"I’ve had the watches running since they came back, and they keep excellent time! I use the Helbros watch exclusively during the days when I teach lab (I am a college physics prof.) because it is easier to see the date and time using that than any other watch I have. It is now easier to wind and is a joy to wear.

I would say that your slogan “Restoring Excellence” is well applied and well earned!
"

"The very best customer service. Luminox wanted $138 to fix my watch, had the same repair done here for $76. I'd recommend this as a first choice for any and all repairs. Couldn't be happier. Luminox ruined my day, Watch Repair USA saved the day. 5 star service at half the cost. "

"I was very impressed with the service and process of having my watch repaired. It was seamless on sending watch for repair (including UPS label and value of watch). Once at watch repairs, they contacted every me whenever the status changed all the way up to the delivery."

"The servicing on my Omega watch was exactly as described. I appreciated the explanation for the work that needed to be done to bring the watch up to optimal condition"

"Excellent service!!! Fast and very well protected package. My watch looks like new. Very easy and smooth communication between costumer and company. I totally recommend this company if you want a professional and well done job in your time piece."

"I was very pleased with the service provided by Watch Repairs USA. The website was very easy to use and the prepaid shipping form make it simple.

I was very satisfied with the updates and the quick turn around on the repair. I would highly recommend them to anyone needing a watch repaired.

Sincerely,

Kevin E. Morrill
Brooksvilke, Florida"