ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-11-08

Sheer Perfection!!!

"As usual Wayfair has exceeded my expectations with excellent service, beautiful products, and free on time delivery!! Perfection!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2017-12-06

Always a great service and a good buy!

"There has never been a problem with Wayfair. The products received are exactly as they are seen on-line! Thanks"


Verified
5/5

2017-12-06

soft sheets

"good service and love the sheets"


Verified
5/5

2017-12-06

Excellent with a name

"Wayfair has everything I need with a touch off a finger.. I really don't have to go anywhere else.. love it, love it.. They have excellent choices, and excellent prices.. thank you wayfair... "


Verified
5/5

2017-12-06

Great deal

"The kitchen island arrived as scheduled. We had a younger gal assemble and she completed the task quickly and with ease. Very happy with island - looks great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-12-06

Love this bed

"We loved the bed and the service!! Questions on the website were helpful and the reviews also. Easy to assemble (the most time is the slats) and it looks fantastic! I love the color - more of a medium gray than a dark charcoal. What I like most is that the bed doesn't have 'too many' tufts! And no nail heads for the wingback style- which I prefer. The fabric is nice. I just wish more furniture available at this site was made in the USA..."


Verified
5/5

2017-12-06

Perfect

"Items received right on time and packaging was secure and protected the item. Looks great on the wall. Definitely will purchase through Wayfair again."


Verified
5/5

2017-12-06

Great Service

"Item arrived promptly, was tucked into a corner (theft protection). I will order again."


Verified
5/5

2017-12-06

Fabulous Fireplace

"Just what I was looking for a nice piece of furniture to put my tv on plus a fireplace. The fireplace is awesome as you can have just flames or if you want heat you can have that also. I simple love this
piece of furniture.
Would highly recommend it to anyone. I was luck as it was also on sale. Bonus for me!
Shipping was fast also and my neighbor put it together for me (while I sat and watched-lucky me)
and I'd say it took him about 1 1/2 hours (not counting the time to sort all the pieces out). He said
it was very easy to put together. He followed the directions as stated and had no problem.
"


Verified
5/5

2017-12-06

Great experience

"Product was delivered on time and as described on the site. Very happy with this experience. "


Verified
5/5

2017-12-06

Wayfair is great

"Love shopping website, great products at decent prices. Easy online ordering. "


Verified
5/5

2017-12-06

Great!

"I have ordered multiple items from Wayfair and I have not been disappointed with any of the items I have received. Also love how quick the items are shipped and delivered."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-12-06

can not get this home in my car

"ship right to door free well made
precision fit on all parts
nice stuff
"


Verified
5/5

2017-12-06

Great service!

"I ordered 2 end tables from Wayfair and one of them arrived damaged - the box had been through quite the experience based on the condition it arrived. I went through the replace item process with Wayfair, which just meant I filled out a quick form online, sent a pic of the damaged item...and, Wayfair sent me a brand new one the next day! I didn't have to go through the hassle of sending back the damaged item...they just made it easy for me!

I have ordered multiple items (rug, ottoman, end tables) from Wayfair, and I am happy with all of the products!
"


Verified
5/5

2017-12-06

FANTASTIC SERVICE

"I have ordered several items from Wayfair. They have always come through with great products and friendly customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges