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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-12-06

RELIABLE

"I can always count on the quality of the items I order. So glad to "know" Wayfair!"


Verified
5/5

2017-12-06

Great!

"Everything I have ordered from Wayfair has arrived timely and without breakage. Great company!"

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Verified
5/5

2017-12-06

Bedroom Chair

"The chair was exactly as pictured. High quality. Delivered on time. Customer service was very helpful with options for delivery."


Verified
5/5

2017-12-06

Missing part

"Timely process for a missing part. "


Verified
5/5

2017-12-06

Wayfair always delivers

"Wayfair never disappoints. Everthing I have ordered has been good quality and great prices."

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Verified
5/5

2017-12-06

Exactly What I Was Looking For

"Because of the vast array of selection, I was able to find exactly what I wanted. I love that!"

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Verified
5/5

2017-12-06

Top Notch Customer Service

"I received a defective TV Stand. The representative was polite and effective in resolving my issue. She ordered me a replacement product that shipped the next day. It truly made the experience manageable knowing that Wayfair ensures their products are properly working and the customer is satisfied. Thank you!"


Verified
5/5

2017-12-06

Love love love

"very happy. Would buy again"


Verified
5/5

2017-11-18

Fantastic

"I just moved and Wayfair has provided me with great items at fantastic prices. Being disabled the convenience of home delivery is perfect!"

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Verified
1/5

2017-12-06

Damaged

"My ottoman came damaged and now it is out of stock"


Verified
5/5

2017-12-06

This is shopping

"They are simply great. Selection, variety and ease of purchase is what I am looking for and Wayfair has it. Problem with the order, no problem they call you and get it worked out. I was totally impressed with their customer service. I am a single man trying to furnish a house and this site has made it possible. Love the customer comments and quality reports. I will be back."


Verified
5/5

2017-12-06

Love wayfair.com

"I buy tons of things here! Very pleased."


Verified
5/5

2017-11-08

kitchen chair

"excellent and speedy service. item is in perfect condition."

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Verified
5/5

2017-12-06

First time Wayfair user after Harvey loss.

"After having lost some furniture during Harvey hurricane, I ordered 2 Ellis 3 bachelor chests. I was so impressed with the high quality, the way they were so very well protected for shipping and the quick delivery, that I then ordered a sleigh wood headboard. Again very good quality, and very fast delivery. This needed assembly so was a little harder to deal with. Not so much with the assembly as the istructions were easy to follow, but with trying to match with bed frame. I called and was given extra help with size of bolts to use and got new frame. (Mine was over 15 years old). The bed looks great with the chests. Great experience, got high quality furniture at a very good price."


Verified
5/5

2017-12-06

Great site, good prices and quick shipping

"Have ordered several times, will definitely use again."