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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-12-10

Just as described.

"Very pleased with the wood"


Verified
5/5

2017-12-10

prompt service

"Rug was delivered around time stated, one day late probably due to Christmas"

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Verified
5/5

2017-12-10

Awesome

"Response fast great service "


Verified
5/5

2017-12-10

Long-Time Customer

"I love Wayfair, every thing about it. It's my go to shopping.




























"


Verified
5/5

2017-12-10

GREAT

"GREAT EXPERIENCE GREAT PRODUCTS !!
"


Verified
5/5

2017-12-10

Wayfair is great!

"Easy to order, shipments arrive on time and in good condition. Lots of beautiful things to choose from. "


Verified
3/5

2017-12-10

Uncomfortable

"I am 5ft and the recliner is to short and uncomfortable. Very unhappy with purchase."

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Verified
1/5

2017-12-09

Bad Choice

"I made a bad purchase. We should have sent loveseat back! My fault!!"


Verified
5/5

2017-12-09

perfect

"Stools arrived shortly after ordered, perfectly packed, stools are awesome, highly recommend "


Verified
4/5

2017-12-09

Attentive customer support

"Overall great company but when it came to purchase a couch that was limited in stock it was difficult trying to coordinate my newest order with a cancelled one. To be brief, I worked with a customer service rep for three days and ultimately was not able to get the couch I wanted. "


Verified
2/5

2017-12-09

Never Delivered

"The purchased were supposed to be delivered by Nov. 10, 2017. As I live most of the time out of the country when I returned on Dec. 4, 2017, they had not been delivered. When I called the delivery company they said they were still waiting for the products as they never received them.

When I enquired with Wayfair I was told the products were lost by the carrier and then told the products were no longer available. Although I was credited (Obviously) Wayfair should have been informed by the reseller ahead of time that the products were never delivered to the carrier in the first place.
"


Verified
5/5

2017-12-09

Reliable

"I have been with Wayfair for quite sometime, and found the products reliable and of great quality. The reason I went with Wayfair is I was looking for products that were hard to find in the Buffalo Area.

They had them and delivered very fast, I have had no returns unless I have ordered the wrong style or item. For the most part I am quite happy with the quality and the service I have rec'd.
"

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Verified
5/5

2017-12-09

great prices, always on time, free shipping, no hassle returns - love this site!

"Have been very happy with all my purchases from Wayfair."


Verified
5/5

2017-12-05

Excellent

"Wayfair is the best. I had an issue with a night stand and they replaced it immediately. Love them. "

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Verified
5/5

2017-12-09

Wayfair ROCKS

"Wayfair is Awesome! Not only do they have an unbelievable selection of everything you could possibly use at home but the prices are competitive and the sales are fantastic. But that's not the best part....their customer service is top notch. I've worked customer service for many years and in a day and age where customer service is non exsistent in most places Wayfair makes me, my inquirys, my concerns & my returns or exchanges a priority. Their new return for Wayfair store credit is amazing. It allows me to actually see the item in my home and not penalize me if it just doesn't work out. That's so very helpful when purchasing a big ticket item such as furniture or a rug when the colors on a PC monitor don't always ring true. I'm not afraid to order knowing I can return free of charge and find something else that will be perfect for my space. I always go to Wayfair 1st when looking for anything home related. Thank you Wayfair!"