"I was extremely pleased with the prompt delivery and excellent support for a Tivo upgrade I purchased. Support was responsive and professionally accomplished. I will purchase form this company without hesitation or reservation. "

"Quick, accurate pre-purchase information, on-time delivery, solid product and clear installation instructions- couldn't ask for anything more."

"Just received my Tivo upgrade from weaknees (an additional hard drive along with the advanced cooling package). After reading the instructions a bit more carefully than I usually read instructions (I was concerned about my ability to pull this off), it took a little less than 40 minutes to open the tivo, install the new drive and the additional fan (I stayed with the factory fan rather than replacing it) and close it up. All the operations were very clear and I ran into absolutely no hitches at all. It was actually quite fun!
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"I bought a Tivo drive upgrade for my Hughes HR10-250 High Def Tivo/DirectTV system. I hadn't ordered from them before, but had read good things about them from the Tivo Community Forum, and their chapter in the Tivo Hacking book I got from Amazon.com.

I ordered my upgrade on Monday, and it arrived at my house on Wednesday. The drive was preformatted and included a really easy to follow upgrade sheet. After an hour my High Def Tivo was up to 70 hours without a hitch. I've been running it 24/7 since August 26th and it's worked without a glitch. I would buy from Weaknees again. The upgrade couldn't have gone smoother."

"Well, I guess the test of a business is how they treat you when something goes wrong. My earlier strong praise of Weaknees (see below, 2004-09-04 Y.M. of Virginia Beach, VA) did not reflect what happens when there is a problem. My Tivo worked great for 24 hrs and froze. I had to ship both my original drive and the Weaknees drive back for testing. My factory disk was working flawlessly for less than three months until I shipped it to Weaknees for this testing. When I explained this to them, they suggested that I must have dropped or otherwise abused it. When I told them that I was at a clear disadvantage by only having their word on the condition of my disk, I asked them to split the cost of "testing" or attempt to make a good faith effort, they refused. It was even too much for them to send it overnight, or at least 2-day express. The 100% satisfaction promise is a TOTAL sham and I feel like a TOTAL fool for being so trusting.. They made no attempt whatsoever to make me feel like I was a valued customer and was not being punked. This will teach me to not be so quick to usher out complements on ANY vendors in the future. Whatever trust I had in dealing with unknown, untested dealers has gone out the window. BTW, I even had to ask them to ship my "bad disk" back to me. Buyer beware: this experience is not too different from Vegas... the house never loses.
IN RESPONSE TO THE DISTORTIONS IN THE WEAKNEES REPLY TO MY SUBMISSION: I never requested nor insisted that I pay NOTHING, I asked them to DISCOUNT the testing which they refused... there was NO DISCOUNTED SERVICE of ANY kind. I even upgraded (gave them more money) the disk I bought from them for a slightly higher capacity disk after I was told I could not use the "faulty" factory drive, which means they still have the first disk I ordered from them which was sent back for "testing". How could I know if that disk worked if they still have it? … the second WeaKnees disk was disk I have now. If a reply of that sort is what they have to do to cover-up, then I'm feeling REAL fortunate right now that they are restricting ( I hope) their transactions to the entertainment venue. Human or animal life did not depend on the outcome of this transaction and I sure am I grateful for that! If you keep that in mind, then there is absolutely no need to hesitate in taking a chance on WeaKnees."

"Just wanted to say thanks, I installed your bracket today as soon as it arrived and it exceeded my expectations. This is a great product with clear and easy to follow directions. Job well done!!
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"I very much appreciated the care with which the instructions were written. They were easy to follow, well illustrated and complete...thanks for making the installation as intuitive as TIVO itself! Now I'll never be able to pry myself out from in front of the TV!

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"Product is hard to find - Weaknees gave quick and informative e-mails to ensure I got one. If they hadn't the product would certainly still have sold, but they took the time to ensure I got one. Great service."

"I am very impressed with the speed in which I received my order and the very short amount of time it took to install my upgrade kit. Thank you very much for a great product and a kit that was well thought out.
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"I am a first time Weaknees customer and first time DirecTivo user. Purchased a unit upgraded to 155 hr. Weaknees answered my pre-order questions promptly and shipped the product quickly. Set-up was a snap. Weaknees gets my highest recommendation."

"First of all, the support was great. I asked some pointed questions before ordering, and each was answered quickly and clearly. Even then, my new Replay drive was easier to install than expected. The instructions included were impeccable -- so clear and exact. I opened the case, and everything was just where it was supposed to be and looked just like the pictures. It actually took longer to go through the set up menus after installation than it did to install the drive. "

"I wanted to drop you guys a line to let you know how happy I am with my recent upgrade experience.

I received the upgrade kit about an hour and a half ago and have installed the additional hard drive plus the advanced cooling pack. The instructions were SUPERB and everything fit together as it was supposed to.

I heard about your site from Kevin Rose on (formerly) Tech TV's "The Screen Savers" and was very impressed with your site. No junk, just practical, intuitive and all the information on it was accurate.

Yours is probably not the cheapest solution available, but a quality product plus intelligible directions and knowing what to expect easily outweigh any other DIY option that I can think of.

When I powered up my unit (DSR704) after the upgrade, after normal housekeeping I found all my settings were intact as advertised and the Tivo was now aware of all the new capacity available to it.
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"Shipping: Super Fast
Instructions: Super Easy
TiVo Upgrade Kit: Super Perfect
I cannot believe the difference in my TiVo! It's like it's trubo charged. I'd recommend Weaknees.com to anyone. "

"I bought a TiVo upgrade kit. I could have bought the hard disk myself and spent several hours downloading software, taking apart my computer to format the new drive, and fiddling around trying to secure it in my Tivo. Instead, I spent a bit more at weaknees and got perfect instructions and all the parts I needed for a professional job. It only took me 20 minutes to add the new drive and it works perfectly. I would recommend weaknees to anybody wanting a TiVo upgrade kit."

"I installed my new Tivo upgrade drive today in about 5 minutes, thanks to Weaknees' excellent instructions. Even when I ran into trouble (DirecTV setup stalled at 28% complete, local
channels not initially available), Weaknees' docs had me prepared and helped me solve both problems quickly. Really, I couldn't be happier with my order. They made it all so easy!"