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Verified
4/5

2011-06-01

"fast shipment...easy transaction....will come back by again. I bought the Acuvue Oasys For Astigmatism, which is pretty comfortable."

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Verified
5/5

2011-05-20

"I wear Proclear XR Toric Lenses and by far this site has the best prices and excellent customer service. I would highly recommend this site, plus you save $$$!"

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Verified
5/5

2011-05-18

"Awesome prices, quick delivery, would definitely use again. "

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Verified
1/5

2011-05-17

"I ordered three boxes of Acuvue Oasys and provided my prescription on 2/14/11. I received two correct boxes and one that had the wrong BC. On 2/24/11 I shipped the incorrect box back per the instructions on their website. I have called several times with the same result; a promise that someone will look into the problem and get back to me. It is now May 17 and I have yet to receive a call back or answer as to the status of my return and shipment of the correct lenses. I would call more often but having to call during work hours and stay on hold for 20 to 30 minutes is not always feasible. The savings I hunted so hard for were wasted since I had to pay to return the incorrectly filled box and am still waiting for the correct one."

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Verified
5/5

2011-05-17

"great prices, easy to order from the website and quick shipping!"

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Verified
5/5

2011-05-06

"Great site, service and quick delivery. "

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Verified
1/5

2011-04-26

"I ordered my contacts on April 11, 2011. I received an email confirmation indicating the order shipped on April 12, 2011. I tried to track the package a few days later and my order did not have a tracking # finally on April 19 the order was updated with a tracking # . When I went to tracked the package it showed shipped on April 19 not April 12 as the email indicated. I called the customer service # April 21st (on hold 42 minutes) spoke with James he said not sure what happened I asked to speak with a manger he said all were busy and one would call me back. Well, today is April 26th still have not received my contacts nor a call from management. Called April 26th on hold over 30 minutes spoke with James and asked to speak to a manager of course not available. Told him that’s ok will leave a negative rating regarding my order. Low and behold 1 minute later Dave the manager called back. He more or less blamed me for the for the length it took to ship my order because I choose free shipping. When I placed the order it said 5 to 7 days for free shipping I tried to explain to him it’s well past the 7 days (day 11 )and I still do not have my contacts he said they wait till they have a bulk shipment then they ship. I told him that’s not what you email states you email states you shipped on the 12th. He then offered to refund my ground shipping of $5.95 really!! that’s it for all the frustration you have caused me. I said “NO Thank You” I would rather pay a higher price than deal with this company again."

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Verified
5/5

2011-04-25

"They have great prices and they usually get back to me with my questions pretty fast. It did take about a little over a week for my things to be shipped but thats normal I would think, since it does take time to verify your presciption. This is a great store if you don't need your contacts right away. Just remember to order ahead of time before you're completely out. I would definitely recommend this web sight to my friends. I am happy with my purchase."

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Verified
2/5

2011-04-25

"The worst service I have ever received. Ordered with them 3 times - 1st time was perfect, very quick and low priced. That's why I decided to use their services 2nd time. Unfotunately, "they forgot" to send my order and they just did it right after my call (about 8 days later). But the third time was the worst. 11 days after I placed my order, when I finally had managed to talk to someone, I had been informed that "they need to investigate" the whole thing. Cancelled the order and will NEVER buy anything with them again."

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Verified
5/5

2011-04-21

"Great service and products"

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Verified
1/5

2011-04-20

"This web site is the worst. Dont send contacts like promised, blame it on the shipping company and do nothing about it. Forget about talking to anyone for help, that is impossible. Do yourself a favor and learn from my mistake. Stay away from this site, and pay the extra money somewhere else. "

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Verified
5/5

2011-04-13

"I used the Web Eye Store to get my new contacts and it was great. I was a little concerned when I saw a few of the previous reviews; however, decided to proceed with my order as the Web Eye Store had commented and responded to those reviews. I am so glad that I ordered through them. They were the cheapest place I found my contacts online and they were sent to me in a timely fashion. I will definitely use them again."

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Verified
4/5

2011-04-11

"Fast and reliable service. This was the first time I used this web site. Will definately use it again!"

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Verified
3/5

2011-04-07

"It took almost a week to arrive the order. So next time I will order before my stock is about to get over. Great price for sure"

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Verified
4/5

2011-04-06

"What I like about WebEye Store is their competitive pricing. They always seem to have the product I need in stock, and their service is quite fast."

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