"Despite a couple hiccups with switching over my family plan (I was upgrading a non-primary line), my Wirefly experience was smooth and easy -- and a couple friends that I've referred have had much the same experience. I've ordered twice now through Wirefly, and the shipping is always super fast, and in both instances my phone was shipped literally within hours of receiving the email that my order was approved by AT&T. I don't know why anyone would walk into a store and spend twice as much for the same phone. "
"I placed an order on a Samsung Captivate on Thursday morning with 2 day shipping selected ($7 extra), and it arrive the next Monday. Their checkout page has no indication of what carrier or method is shipped, if I know it is through FedEx then I would have select 1 day shipping. I feel like they are ripping me off for their misleading website.
UPDATE as of 8/19/2010:
Good thing they have a rep reading comments on this site, I got my shipping refunded, so I am happy. I still would like the see their site to include more detail information about shipping at the checkout screen though."
"I ordered a DROID Incredible from Wirefly and was impressed all the way around. The price was the best on the internet and they had it at midnight the same day it was launched with Verizon. The website was also easy to navigate. It walked me through the order process and was very straightforward. It had compatible accessories at a discounted price and the case and window mount I ordered came in the same box with the phone. I received my order in two days, which was faster than I expected. They upgraded my number to the new phone and I didn’t lose service on my old phone until I had the new one. All around this was a great ordering experience. I would highly recommend Wirefly."
"If you know what you are doing, and know what you are getting into (contract restrictions, etc), then Wirefly is a great deal!
Verizon was not being helpful about getting new every two for 2 phones that my girlfriend and I were merging into one family account. Basically, we could get one HTC Incredible for full price, and one at $50 off. We told them where to stick that - I've been a customer of theirs for a very long time and they said I don't qualify for $100 off anymore because apparently paying $80/mo for service isn't enough to qualify for that.
We were going to finish out the contract and switch carriers when I discovered Wirefly. We got a great deal on 2 HTC Incredibles ($99 each after $50 Bing Cash Back on each). Everything was sent quickly and the activation was not instant, it took overnight from the evening we received the phones to the next morning for the activations to work. A small headache for a better deal than Verizon was offering.
I had a good experience with Wirefly and would recommend them. Just be sure you are not going to change your service within the first 6 months (I think that's what it said in my contract) or they will charge you. Should be fine though if you know what you want and what plan works for you."
"I ordered two Blackberry Curves for me and my roommate on Wirefly. I have had my phones for 7months now and they are wonderful. I am very impressed this website. This was my first time placing an order online and not to mention for a cell phone. The website was easy to navigate thru and there were plenty of phones to choose from. I would recommend this site to anyone."
"Droid Incredible –
I began drooling over android phones last year when my husband got one, so when my contract was expiring, I was ready to make the switch to Android. Since our family had purchased 2 phones already from Wirefly, naturally, that’s where I went to buy my new phone. Not only did I get the phone I was looking for – the Droid Incredible – I got it for FREE! It was still $300 in stores, so it was pretty much a no-brainer to buy from Wirefly. I ordered it Monday evening after work and it arrived on my doorstep Wednesday afternoon ready to go. I am so happy with my phone choice and the fact that it didn’t cost me anything out of pocket – Wirefly has free shipping too – was a huge plus! Yay Wirefly!
"
"For a truly easy experience in purchasing a cell phone online, use Wirefly.com. These are my opinions, and I help maintain data for the company which supports the website. Recently in July I did the step-by-step add-a-line to a family plan for the Motorola Droid a855 with free shipping. Pleasantly surprised when an agent notified me and asked in which phone exchange I would prefer having the new phone number. Next day we received the phone, sooner than expected, well in time for our trip to Michigan.
Thankful that we had that phone when our car broke down on the Ohio turnpike 80-90 during an evening torrential downpour when four tornadoes touched down nearby, traffic roaring past with all hazard lights blinking. My wife used the phone's easy-to-read screen and GPS to pinpoint our location, and with clear reception despite the traffic noise and storms we arranged a tow. Next morning we phoned the service station before 8:00 a.m. and our car was repaired and ready to go by 9:30 a.m.
Are we destined to continue having service as friendly and efficient as on Wirefly.com? My wife loves her new cell phone."
"Wirefly listed the Droid X as in stock saying "Order Now Quantities Limited". The phone sales rep assured me many times that the phone was not backordered even though it was out of stock everywhere else. The order did get backordered and when I phoned they said 2-3 weeks. But their web page still shows "Order Now Quantities Limited." The manager I spoke with indicated that this was a fair thing to do and that it was not misleading. Update: WireFly phoned me and rectified the situation by sending a phone and it arrived in the time promised. "
"I am beyond mad at Wirefly. I am near tears because I am so frustrated with my experience.
I was trying to upgrade my primary line with a bing cash back deal and called in for help in getting it to work.
The agent told me that he could do the order for me and that he would put the bing cashback through.
I asked him if he was sure it would go through multiple times and he assured me that it would. Even went so far as to laugh in a lighthearted way and tell me that I didn't have to worry and that it would work and I would get my bing cash back.
The bing cashback did NOT work and I am now out $80 because of a stupid agent trying to get a sale under his belt. I have called customer service several times and all they can tell me is that I can't get the cashback because it wasn't ordered online.
I KNOW that. I was trying to do it online in the first place. If it wasn't for their agent, I would have gotten the cashback.
This is entirely their problem and they refuse to do anything about it. "
"Fast Shipping, great product. Only complaint was activation. Had to go into sprint store to complete."
"I was getting ready to purchase my new AT&T HTC Aria from a local store, but a friend had mentioned Wirefly.com to me as a place to find good deals on cell phones so I decided to check it out. Well, it turns out that I saved almost $100 by purchasing from Wirefly. I chose the free shipping option and thought I would get my phone in 2-3 days. Instead I was pleasantly surprised to receive it the very next day! Anyway, I was very happy with the experience and would definitely recommend it to others."
"Wirefly was a great online experience. The site was user friendly and easy to order. I got my phone in two days with Free shipping and there was no hassle at all!"
"I typically don't write online reviews but this time, I had to.... what an incredible experience! I was ready for an upgrade w/ VZW but didn't know what phone to purchase and the sales rep from Wirefly spent close to 20 minutes helping me decide what best suited MY needs, not his needs! I placed the order on a Friday afternoon and the phone was at my doorstep the next day- WOW"
"I just got the new Droid X. Couldn't wait to get it so i had it shipped overnight. Great price and great experience."
"Ordering aphone from Wirefly was highly satisfying. The ordering process was user friendly. Received my phone within the time-frame specified --2-3 days. Wirefly certainly merits a strong recommendation."