"We ordered 2 phones and the total cost was $19.99. WOW!!! I was sure there was a catch but there was not :) The CS rep was very helpful and patient. "
"Wirefly has the best prices, and they ship quickly.
My only problem was that they told me that there was some issue with my order that required me to contact a customer service person. I did so via live chat, and the person then tried to sell me accessories and insurance. Seemed that they only told me I had to speak to someone so they could try to get more money out of me.
But beyond that, I was happy with the experience and am happy with my new phone."
"The prices of Wirefly simply could not be beat. Excessive time on the phone to place the order but mine was not simple. Representatives were patient and called back when the call was dropped."
"It was awesome. Quick, easy and saved me a lot of money. "
"Good, third phone purchased through wirefly.com. One phone was broken, although we didn't realize it until taking it to a Verizon store. Would be easier if order number matched what is provided through the activiation process. Overall happy with wirefly.com."
"My order went thru quick and painlessly. The price of my phone was almost 50% off from the cell phone companies price! This is the third phone I have purchased via Wirefly."
"Have not received my phone yet.... and doesn't look like i am going to anytime soon."
"I purchase new service from t-mobile on wirefly 9/08/2012. The offer was free credit activation at first I ordered 2 sidekick phones. That ordered was cancelled due to t-mobile not having the phones anymore. The sidekick phones came to $99.98. I received an email from wirefly stating that if I pick new phones the same day I would receive a free Bluetooth. I found the my touch q and ordered 3 phones which came to $0 because they were free. I received the phones 9/13/2012 with no free Bluetooth. I was told my order and shipping was free. But when I received my bank statement wirefly charged me for $99.98 without my consent they used my credit card in fraudulent purposes. I
Called several times and was placed on hold for 2 hours then I was hung up on 2 times. I asked to speak with a manager I was denied the 5 th time I called they finally told me I was charged for the third line and they are not returning the $99.98 . I told them that this doesn't make sense to charged me $99.98 when the phones were $0 for it and use my bank information from a previous purchase. That is fraud I have receipts from wirefly stating I was not charged for anything but I was. The manager told me that doesn't matter in wireflys system I was told I would be charge which is a false statement . Why would the add say get two free phones and the third for $99.98? I would never recommend wirefly to anyone!!!! I am reporting this matter. Problem was not solved."
"Very happy - everything went smooth as silk!"
"My overall experience with wirefly was very good. This was the first time I had used wirefly's services in purchasing a new smartphone. The integration with my carrier - Verizon Wireless - was seamless. I was looking for a new Samsung Galaxy S3 smartphone, and wirefly had the best price on it with a 2 year contract. The data plans were easily explained and the options given for the phone I was looking for. The use of e-mails kept me informed as to the status of the shipped order, and clear instructions were given on how to activate the phone once it was received. Customer service was excellent and professional in guiding me through the activation when I had a small problem at the beginning. Everything was to my satisfaction and I would whole-heartedly recommend wirefly to others, as I also plan on using their services in the future. Thank you, wirefly."
"I had some issue initially after purchasing the T-mobile service but later they follow-up with my issue and helped me to solve it eventually."
"In the past my wife and I have had some problems ordering from your company. However this time you guys have definitely redeemed yourselves! Loved th service and love our phones!"
"very nice and easy to work with and if any problems arised wirefly trys to take care of the issues right away"
"i received a phone that kept shutting itself off (i have only had it for 4 days)- obviously defective. i asked them to exchange it, but since it is my only phone line, i asked for at least 10-14 days to return it so I can set up the replacement first. they advised me that i have 7 days to return it or I will be charged again and, since the original one took 10 days to get here, i will have to be without a phone for at least a week. their replay was, "I understand your concern completely. However, I am sorry to say that we do not do advanced exchange for the phone only order. So, I'll not be able to help you in this regard."
i will be canceling my order and purchasing a phone from a local store tomorrow.
"
"Excellent service from the start of this transaction to the finish."