ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-09-15

"Wirefly was fast and easy for our cell phone upgrades. The prices were great and I upgraded right from my home, no need to visit the busy stores and wait in line. I was very happy with the site and will definitely use Wirefly again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-13

"This is my second time going through wirefly I highly recommend them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-09-11

"great service fast love them"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-09-11

"This is my third phone I have ordered from wirefly, and as usual the wirefly techs were very helpful and knowledgeable about my needs. I called when I got the phone to tell them I wanted a new area code and phone number, and my tech contacted the service provider for me and got it done in a matter of minutes. I love the service and will continue to use them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-10

"I had a wonderful experience with wirefly, its nice prices and I had a online chat person helping me with any questions that I had."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-10

"very good price and phone order was quick and simple. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-09

"My experience with wirefly was very pleasent. Wirefly was very infromative they kept. Me updated on my order. I have already recommaned wirefly to several of my friends."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
2/5

2012-09-09

"Well have done business with wirefly for a number of years and up until now was happy but alas I found out they send out refurbished phones as new phones. I called them and they told me they'd send me replacement phones but that I would have to not only be without my phone but would also have to give them huge deposit for which I could just go to retailer store and buy the phone "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-09

"it was easy to use, and I received my phone within 2 days."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-09

"I needed an inexpensive cell phone for travel. Wirefly had among the lowest prices I found searching online, while also looking more professional and less shady than other low-cost cell phone websites. I ordered and received my phone in a couple days, quicker than I expected. Free shipping, no tax, no hidden fees or charges billed to my card.
Bottom line: Their prices are very fair and their service is professional. I would recommend this business to my friends and family.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-09

"I have used them for a copole of my more recent phones. They have great deals and reBates on the phones.
I have never had an issue with any item I have purchased and have recommended them to friends.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-08

"Wirefly is a great option for buying a new cell phone. They have a wide variety available, and don't push any one cell provider."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-08

"I am very pleased with the speed and accuracy of service. It was easier to deal with Wirefly than my carrier!! It was easy to transition to my new phone, and I love the phone! I will definitely use them again. My son's phone will be eligible for upgrading soon; I plan to contact Wirefly first."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-08

"very helpful, good selection"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-08

"Ordering from Wirefly was easy and quick. My order was done by phone rather then the internet. The customer service rep that took my call had a heavy Asian accent but she was very friendly and attentive to my needs. Wirefly had one of the BEST prices on the internet for the phone I wanted (Samsung Galaxy S3 in Marble White). My phone was delivered within the time promised and I'm very pleased with the phone and my experience with Wirefly. I will order from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A