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Verified
5/5

2012-06-26

"This is the second time I have used Wirefly for my cell phone and plan purchase. Agents were knowledgeable, considerate, and very efficient. I would not hesitate to use them again in the future. "

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Verified
5/5

2012-06-26

"I am new to wirfely so far the only complaint I have is I ordered Screen protector for my HTC LTE the order didnt go through at first so it was resubmitted twice unknowingly and wirefly has sent me three boxes of protectors that I dont need. Something should have flagged. This should not have happened but I have been assured that I will be credited once I return the two deliveries once they have been delivered.
Otherwise so far I am Happy with my HTC LTE that I ordered from Wirefly. Kudos to Wirefly
"

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Verified
5/5

2012-06-26

"This is the second time I have use wirefly and am very happy with the experience."

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Verified
5/5

2012-06-26

"I was very impressed with the site and customer service. I will be getting another replacement phone in the next few months"

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Verified
5/5

2012-06-26

"Overall I'd recommend, but to be honest they are a mixed bag: long hold times, fabulous prices. The representatives will answer all your questions, take their time and review everything - but they are slow moving and not native English speakers. That doesn't bother me because their prices are awesome and the people are very polite. I just make sure I have plenty of time before calling."

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Verified
5/5

2012-06-26

"Very easy to work with and super fast shipping."

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Verified
5/5

2012-06-23

"My experience with wirefly is GREAT !!! I have even called to get more information on the features that my new phone has. I would love to see some type of recommendation reward for telling my friends and family about WIREFLY !!! Thanks !!!"

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Verified
5/5

2012-06-22

"Great, simple painless and no complaints. I reccomend to anyone who doesnt want hasles of people trying to push things on you, you don't need or want. LOVE THEM."

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Verified
5/5

2012-06-22

"Wirefly is an awesome website! Got a free phone, free shipping and a free bluetooth! Def. recommend this website! Will be using it again !"

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Verified
5/5

2012-06-21

"The ladies I spoke to really helped me, they were very understanding about helping me because Im not computer savey and especially not cell phone. I'm glad I called because I didn't think I couldn't afford a phone like this but I can and I had to get rid of AT&T I was with them a long time since they were cingular? I sopke to them several times."

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Verified
2/5

2012-06-20

"While we finally ended up with the phones and plan we wanted it took some doing, several phone calls and headaches. Ordered 3 phones with two numbers being ported and the third was to be given a number with a new area code and number. The ported ones were fine, but the primary phone was given a number with the wrong area code and when I called to correct it, they had the nerve to say there would be a $15.00 fee for changing numbers. Of course they got that waived, but considering the order wasn't processed correctly to begin with I can't believe they had the nerve to mention it to me in the first place. They weren't doing me any favors just correcting their own mistake. The reason I went through them instead of the carrier was lower price on the phone I wanted. Had I know I was going to work for every cent saved I might have reconsidered. They were friendly enough, just beware you might have to work at it before your order is the way you want.

P.S. be prepared to call several times on the same issue as they don't know how to operate their own phone system, constantly hanging up on you while you're holding for your answers. So you will have to go through the whole issue again, listen to sales pitches again and if lucky might actually get to complete the call.

6/21/12 - Corporate rep did call to apologize and discuss issues that occurred with my order. He mentioned that one of their reps. did mention a malfunction with their phone system. Towards the end of the call did mention if I might update this review since he called and when he asked if there was anything else he could do, I said sure I'll take a discount for all the hassle. Since no promo was available for the activation fee I agreed to 2 free car chargers. So those do help some. Thanks
"

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Verified
5/5

2012-06-20

"I absolutely love wirefly! I have done business with them 3 times now and my experiences have always been smooth. Extremely satisfied with all the phones I have received and how quick their shipping is...I am a life long customer of wirefly for sure and their prices can't be beat!"

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Verified
5/5

2012-06-20

"Excellent!!! This company is great. Customer service, problem solving,delivering exactly what your looking for. I have nothing but good things to say about Wirefly. "

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Verified
5/5

2012-06-20

"The ordering process was fast and simple. I got a better deal on Wirefly than from my carrier. They are great on keeping me updated on the status and shipping of my order. I would recommend Wirefly."

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Verified
5/5

2012-06-20

"Wirefly is the best and a quick, easy and an efficient way to shop for cell phones for a very low price!"

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