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5/5

2012-01-16

"Great website. Easy and fast to use."


Verified
5/5

2012-01-16

"This is the second time I've used Wirefly and was absolutely satisfied both times with every aspect of the process. They offer the best deals and service on the web. I will continue to recommend them to friends,family and strangers! Love you guys!!!"

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Verified
5/5

2012-01-16

" Recommend Wirefly to everybody for your quality electronics."

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Verified
5/5

2012-01-16

"Ordering a cell phone on wirefly.com was really great. Everything is straightforward and easy to understand for buying a cell phone. My phone was shipped the same day I ordered it. They are really good."

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Verified
4/5

2012-01-16

"The order process was fast and easy and the shipping was extremely fast. But when I went to activate the phone things got bad. First I waiting on hold for 30 minutes then got hung up on, then I called back waiting about 20 minutes and the rep told me that since I was calling from the phone that I needed to switch over that I had to call back on a different phone. So I asked for a direct number so I didn't have to wait again and she said there isn't one. So I had to hang up call back and wait again, but this time the automatic prompt kept telling me my order number was invalid and to call back with a valid number. Although I was using the correct order number. After 5 or 6 times I gave up, there is no way to get to an actual person. The automatic service just keeps disconecting you. So I had to use the chat service, and come to find out I needed to call verizon. Funny thing is my phone came with a piece of paper that said DO NOT CALL VERIZON. Honestly I probably wouldn't use wirefly again. The prices are great and the website is great but there are other sites that offer deals without the headache, my phone before this I went through Target Mobil, got a great phone free and had no issues with their customer service.
------------Update----------------------
I was contacted by wirefly regarding my issue, it says a lot when a company contacts a dissatisfied customer. We talked about my issue and he actually seemed like he cared and is sending out a free car charger for my troubles. I believe mistakes happen but how you handle the mistakes shows what type of person you are and wirefly handled this with great professional customer service. Because of this I would give them another chance in the future. and am changing my rating.
"

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5/5

2012-01-16

"It was great. I'm happy with wirefly and I've been telling others as well. Thank you"


Verified
5/5

2012-01-16

"Wirefly was always courteous and professional whenever I had to deal with them on the phone. Once they verified everything, the order was shipped and fulfilled in a timely manner. I will refer Wirefly to my friends and family!!"

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5/5

2012-01-16

"it was the best experience ive had in awhile they were quick to deliver my phone and they were courteous through the whole experience also the phone was already set up and ready to go and the extra accessories that were free was nice as well"


Verified
5/5

2012-01-15

" Great Deals, Great Phones, Great company. My second time and will be back. Do everything on line though, there's a language barrier if you have to talk to someone. I called 5 or 6 times and had problems communicating every time but in the end it was great."

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Verified
5/5

2012-01-15

"Thank you, Wirefly, for allowing me to get the phone I wanted for free (no where else could I find an equal deal) and in only 2 days w/ free shipping! I am very happy with your service."

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Verified
5/5

2012-01-15

"well this well be my first time doing this since high school
My friend Shavon told me about Wirefly i did not believe it was for and how easy it was to order the phones I want for my family I received the first phone two days ago and my son Manuel is very happy with his phone .
He said he can hear his music and talk to his friends at the sametime.
The second phone is coming anyday now and we are so happy that Wirefly can help me my giving me and my famliy these free phones.
"

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5/5

2012-01-15

"this was the best experience ever in ordering/upgrading my phone. my order processed the same day and shipped the next morning and arrived a day later. wirefly had the best price for an upgrade plus the free accessories and free 2-day shipping! i will definitely recommend wirefly to my friends and family "


Verified
5/5

2012-01-15

"I am very happy and satisfied with the service I received. I got the phone I wanted and it arrived rite on time."

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5/5

2012-01-15

"Service was good. We got our phone in just a few days. Would use wirefly again to order a new phone. I would recommend wirefly to my friends and family."

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Verified
5/5

2012-01-15

"I was just surfing for reviews of my potential cell phone uprade and Wirfefly was one of the merchants that I saw ON LINE and I proceeded to see what they had to offer. LOW and BEHOLD I was thoroughly convinced to process an order from Wirefly and at a GREAT discount. My NEW UPGRADED CELL PHONE arrived in a very short time of only a couple of days along with SPECIFIC and VERY EASY product instructions to complete my activation and use of my New Cell Phone. I encourage everyone to at least check WIREFLY out before making a final purchase with another merchant. THANK YOU WIREFLY! Your LOYAL Customer, PC Ron"

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