"PURCHASING THIS PC WAS SMOOTH & WHEN IT SHIPS AND I RECIEVE IT, I'LL BE ABLE TO COMMENT ON HOW FAST THE PROCESS IS FROM PURCHASE TO SHIPPING & RECIEVING IT AND QUALITY OF THE BUILD. THANK YOU."

"Good experience, good update process, so far everything has gone great, updates are quickly posted, my order is still in the build phase at the moment but definitely 100 percent recommend so far everything has been great can't wait for my order"

"perfect experience, easy to use interface"

"All around great experience and can't wait to get my PC tomorrow. Ordered a ready to ship was unfortunately out of stock but their team was quick to get one built and sent off simply awesome."

"I ordered a custom tower with my techie son advising. I am pleased with the options and colors. We are all excited to get this order. I’m happy to be able to reconcile my wants/needs with my budget. "

"I'm still waiting for mine and my wife's pcs but so far still says ordered. "

"So far my experience with Xoticpc has been great. My delivery is delayed due to holidays but I get updates and can check my status. "

"Had some difficulty applying my financing to my order, and the exotic team did not rest until it was solved. Though it was a frustrating experience the exotic team handled it so well. "

"This is my second purchase from Xotic Pc. My first laptop is 12 years old and still going strong. My son needed a computer for college and I looked no further than Xotic Pc. Great prices and large selection of customization. "

"When you pay for priority build and immediate part allocation and it takes weeks for them to give you an update is very annoying I had to reach out and see what’s taking so long to be told “your gpu had to be ordered we expect it by the end of next week” this **** me off due to paying for it in full and paid extra to have it sooner and it’s not been one month since I ordered it and I still don’t have it so I feel I wasted my money for rush build and the fact I had to reach out to see what’s going on is not okay if there was a delay you should contact the customer immediately let them know what’s going on that’s good customer service we should not have to reach out and ask! There is however two gentleman who work there that I very much enjoy speaking with which is the only reason I’m giving Them a 4 instead of 2 star Jeffery and Eric have been excellent help and if it wasn’t for them I would have gotten All 11k back for my computer and gone elsewhere. The biggest complaint is they don’t not tell the customer when there is a delay until you ask them about it then you’ll receive an email the following day saying “sorry about the delay blah blah” I mean they have the most options so I recommend them if you have the patience to wait without any word or you don’t mind messaging them every week like I do haha. "

"After accidentally hitting the wrong button it would not let me reset and use the correct buying option that i was pre approved for. After approximately 17 hours it did reset and the rest of the experience was good."

"I’ve gotten prebuilt pc’s from other places before but I believe getting a pc from XOTIC was bi far the easiest and smoothest when ordering. Great customer service and respond very fast to any emails you may have. Highly recommend! I am still waiting for my new PC but I was reassured it will be shipped in a few days. "

"Amazing experience first time gaming pc buyer and these folks are the bar fir the entire industry "

"I knew where to go again when I needed to get a new laptop. They have plenty of options in laptops with custom options that answer many needs and answered all my exact needs. They also check your hardware very well so it's good on arrival! I've been very pleased with this site!"

"I placed my order and realized that I had mistakenly ordered the wrong CPU. I reached out to the team the next day and they were very quick to respond to help me correct the issue."