ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.56/5
Chance of future purchase:
4.40/5
Shipping & packaging:
4.28/5
Customer service:
4.38/5
Return/Replacement policy:
4.47/5
Featured Review


Verified
5/5

2024-01-31

Flexible buying experience

"Liked the site and was able to customize my build which was key to getting the exact specs I wanted"


Verified
5/5

2024-01-30

Easy

"Setting everything up to get exactly what I wanted was easy. I was able to customize the things I wanted.
The user interface was precise and easy to work with.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-01-29

Easy

"The process was extremely easy to work through. I appreciate financing was available!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-01-29

Dmitry

"Fast ,easy and flexible. Very good custom service. We already ordered notebook from you couple years ago. Working great.
Will recommend to my friends.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-01-22

Repair Process Went Smoothly

"I had a power supply issue that wouldn't go away but customer service took care of this issue under warranty. Excellent communication throughout the process."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-01-25

New PC

"I ordered a computer, while it is still being put together. I wanted an upgrade to the Video Card. I talked to a gentleman and he sent me a bill immediately where I could get the upgrade processed for my new system. I am anxiously awaiting shipping confirmation, but I know it takes about 20 days to build and test prior to being shipped. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2024-01-23

So far so good

"Still waiting on my laptop to arrive but so far it’s been a decent experience. I can update this once I get my computer. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-01-23

Customer Service

"Very good and fast customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-01-22

Best price best Pc !!!

"I've look all over the internet for a nice laptop but I found everything at a better cost on Xotic pc website.I love it so far and I can't wait to use their website to order a brand new PC in the future. For my future PC purshace I will alway use Xotic Pc."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-12-24

They made things right!!

"Originally ordered 16” ASUS with upgrades for gaming…and found out a few weeks later that they didn’t have availability of that one anymore. They personally upgraded me to the newest version and made sure that I didn’t pay extra to get all the upgrades. Now THAT is customer service!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-01-16

It was awesome I recommend

"Well I didn’t receive it yet but I’m sure it’s going to be great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-01-14

Impressive Performance and Sleek Design!

"I recently purchased the MSI Pulse and have been nothing short of impressed, MSI has put a lot of thought into creating a gaming laptop that delivers on both power and aesthetics. The performance of the MSI Pulse is outstanding. Whether I'm running graphics-intensive games or multitasking between various applications, the laptop handles everything effortlessly. The powerful hardware ensures smooth gameplay and quick response times, providing an immersive gaming experience. The build quality is robust, and the laptop feels durable without compromising on portability. The cooling system does an excellent job. Overall, the MSI Pulse has exceeded my expectations. It's a well-crafted gaming laptop that not only delivers on performance but also looks great while doing so. I highly recommend it to anyone in search of a reliable and stylish gaming companion."


Verified
5/5

2024-01-09

WAITING FOR THE PC TO SHIP .

"PURCHASING THIS PC WAS SMOOTH & WHEN IT SHIPS AND I RECIEVE IT, I'LL BE ABLE TO COMMENT ON HOW FAST THE PROCESS IS FROM PURCHASE TO SHIPPING & RECIEVING IT AND QUALITY OF THE BUILD. THANK YOU."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-01-12

"Good experience, good update process, so far everything has gone great, updates are quickly posted, my order is still in the build phase at the moment but definitely 100 percent recommend so far everything has been great can't wait for my order"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-01-06

amazing deals and easy to browse through there site.

"perfect experience, easy to use interface"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges