"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"Put the order in on Saturday. So far things are going well. I like the updates. Hope to see the PC by Christmas. It's a gift. Happy Holidays to All.
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"It was super easy to find what I was looking for and I love all of the added customizations you can do.
I have yet to recieve my product which is on back order till February but will do another review once I receive it"
"They have great customer service!"
"Amazing service and follow up! Can’t recommend enough!"
"Very helpful staff in helping me setup my laptop"
"I had a great experience with the sales team around designing and picking the best laptop for my needs. I picked a model based off of their recommendation and I can tell it's going to be perfect. "
"The process from searching for the laptop to the customization was simple. Website could you some polishing and redoing to make ease for the user. 1st gamming laptop so waiting to see the final product!"
"Was easy to get easy payment plans "
"I haven’t got my computer yet but the buying experience was excellent!"
"I have no clue what I am doing buying a gaming PC (it’s for my husband) but this experience was pretty simple! Can’t wait to get it in the mail!"
"Even though I haven’t got it yet the process was quick "
"They had good customer service. Answered my questions about some of the customizations as well of which they have a lot. I would suggest calling them to ask about the specific computer and the customizations you want for it because the person I got told me that there were some things that I didn't need to get on the computer in question and that certainly saved me money and some hassle. "
"Was able to quickly customize and order a laptop"
"The website was easy to navigate and building my pc was a piece of cake, they had every upgrade available to select and everything was at a fair price"
"I have placed almost a dozen orders over the years and they have been consistent and reliable. I have used support just for billing and shipping information and they are always prompt and on top of things.
I highly recommend Xotic PC."