"i bought the Super Slim Acrylic Illuminated Keyboard - Black. sometimes it lights up sometimes it doesn't. due to this inconvience i would like a Xoxide BlueIce USB Optical Mouse for my computer. i've tried calling and i get answering machine everytime i call or i get returned e-mail addresses. i don't know the order number for the keyboard.

Raphael Ortiz
272 Tipperary Road
Northern Cambria, PA15714
***-***-****"

"I really enjoyed the pact that I could use PayPal on this site. It made everything easier. The only gripe I had on the site is that they didn't give me a tracking number. I had to email the company about it to receive a number when I should have had one from the beginning. Overall 4/5 stars. I would recommend this site to anyone. "

"Xoxide.com was a fully satisfactory experience. The items were new in sealed packaging. The website was easy to browse. The items were shipped and received quickly."

"I ordered a cold cathode kit from xoxide, as well as a sound module. They came quickly but when I went to install them, the cathodes had broken in transit. I called xoxide and they immediately fedexed me a new set of cathodes. No problems that time, and the process was painless.

Often, in situations like this, companies will charge for shipping or cause other problems, but xoxide handled it right. I'll definitely be shopping there again."

"When i ordered two 120mm fans the tracking number didn't work for two days until i e-mailed customer service and they got the tracking number to work. It arrived in about 4 or 5 days and has cooled down my system a lot. When i need a new product for my case ,which will probably be a cathode light, i am definitely coming here. Great Service"

"Terrible! Firstly, it takes forever to deliver. And when it was finally shipped, they put insufficient postage value hence items could not be delivered which is frankly speaking quite ridiculous. Don't think I'll ever buy from xoxide again. You are better of at Amazon."

"Alright well I overlooked the size of the red fan grills, I needed 120's but its alright, and then the LED strip I actually put that under my case and it looks pretty sweet when its on a flat surface the LED strip way surpassed what I thought it was going to be. Was way better quality and was really bright. it looks awesome. overall I've been quite satisfied with shopping with Xoxide over the years and will most definitely continue to do so."

"I AM VERY HAPPY WITH WHAT I ORDERED AND THE PRODUCT WAS EXACTLY AS DESCRIBED. SHIPPING WAS FAST ALSO. IT IS NICE TO DO BUSINESS WITH A COMPANY THAT KNOWS WHAT ITS LIKE TO BE ON THE ORDERING END. THANK YOU."

"Hello, I wanted to say that since I discovered your website I am amazed every time the products you have to offer. I thank you that this site exists and will always be with you. Thank you."

"I was shipped the wrong item, and Xoxide has ignored several requests for an RMA, therefore I had to file a claim with Paypal, which they have also ignored."

"I have ordered numerous products from Xoxide over the past few years. In every instance, I quickly found the components I needed on their web site and Xoxides prices have been very competetive. Every order was shipped promptly and all products received were as advertised or better in quality and performance. Xoxide is a reliable and outstanding supplier of quality IT components. "

"Great website for real computer builders, not amateurs like I am reading about above, the site is on the up and up, and is a great resource"

"Buyer Beware! Shipping method is bait and switch! While this may not be a big deal for some, I needed a part in a hurry and chose Xoxide specifically because their location is only 1 day transit time from me with both Fedex and UPS. And, their website indicated it would be shipped as such. Unfortunately for me they shipped it First Class Mail and it took 4 days to arrive.

As soon as I found out it had been shipped First Class I emailed them and received nothing but double talk and disclaimers. I ended up ordering the same part from a different vendor in another state and still received it before the one from Xoxide arrived. Needless to say that purchase from Xoxide was also my last. There are too many other vendors out there able and willing to deliver excellent service for me to use Xoxide again."

"Shipping came faster than originally quoted. I ordered a fan controller and all parts listed in the manufacturer's parts list were included and very well packaged. A wonderful experience."

"Very good service the truth will appreciate all your attention & your greeting productosestan thanks to the fullest!"