"got a modern warfare 2 key board works great, well packaged, would recommend it to anyone I like it a lot better then the cyborg 2 lights work great 2.next will probably be a mouse to go with it, a couple gaming friends are going to get them one, xoxide has alot of really kool stuff to make any case eye-candy, would like to see better shipping cost and more sells.
they really have a selection of really kool stuff now its a daily stop in to see what more stuff they have and ill be buying more in the future. "
"terrible shopping experience. Do not recommend. I cancelled our order within several hours of placing it because we found the computer was beyond repair. I contacted them and all we got was snide reply's and no help. They just kept regurgitating their return policy to us when in fact we had not receive the purchase, I was trying to cancel the order before it was shipped. unfortunately this all happened on a Friday and they have no service over the weekend.
They have returns splashed everywhere, well good luck trying to get a return!!"
"Needed some cable sleeving supplies asap --and at a good price. Jumped on the Xoxide site and found exactly what my PC build needed --so I ordered up the gear and began the wait, fingers crossed. Two days later ---WAY before I expected (!) my stuff arrived !! These guys ROCK !"
"The product(s) came on time, and was packed a lot better than most. Was packed in a box that was reasonable to the product(s) shipped yet protected enough to keep from damage. In short, job well done!"
"I had previously posted a review with very low ratings due to being dissatisfied with poor customer service and a order that never showed up, HOWEVER...
Shortly after posting said review, xoxide called me and informed me that they looked into my transaction number and discovered that USPS had lost my package (it has apparently been marked as sitting in the sorting facility for 3 weeks) AND I have been informed by a friend that my email @ yahoo.com has been having issues.
While this does not explain why I was unable to reach them via phone prior to posting my initial review, I am happy to say that their representative who eventually called me (and left a voice mail) was very pleasant and informative.
According to the voice mail, a replacement has been shipped to me with expedited shipping. Based on this I have re-evaluated my review."
"I love shopping at xoxide.com. With the variety of computer mods available, you can have a very unique and personal PC. Xoxide ships very quickly, and packages your purchases very well! I would definitely recommend Xoxide to anyone looking to mod their computer!!!"
"I ordered a few USB web notifiers on 4/4/2011. Today its 4/26/2011 and I have yet to receive these items. I emailed xoxide support on 4/18/2011 and they still haven't gotten back to me. This is the last time I will ever order from xoxide. This happened to me many years ago and I had to call the BBB before xoxide would even return my emails. I used to like telling my friends about all the great mod supplies but now im so angry with xoxide I will never buy from them again. I hope your experience is better then mine."
"Overall, I'm very happy with Xoxide, although the packaging could be better."
"Good selection and prices however shipping is way too expensive! $20 to ship a waterblock and two compression fittings with FedEx Smart Post? Come on guys! Charge half that with FedEx ground home delivery and it would be fine. (and get there twice as fast!)
They did ship it out the next day with a tracking number but I was disappointed to see that it was FedEx Smart Post!
If you need something fast shipping is definitely going to cost you big bucks! Often shipping is more than the merchandise if you want it second day or sooner!"
"I had an amazing experience with Xoxide. I do a lot of Internet shopping. Recently I've been searching and comparing the prices for some stuff, that I couldn't find in my local store. There were always one of the two problems: the price was very high or the store didn't deliver to Russia. When I found Xoxide, both problems were solved. Huge variety of modding stuff, nice prices and customer care and what is more surprising - they delivered my order from USA to Russia (directly to my apartment) in 13 days. The parcel was packed carefully and the goods inside were in an excellent condition.
100% satisfactory. I will surely use Xoxide in the future.
P.S. The rules on the Xoxide say, that for my shipping method they do not provide a tracking number. Nevertheless, after I placed my order I received a letter with the tracking number. "
"I had a bad customer experience from Xoxide which was upsetting. After posting a feedback of my experience, I received a personal call from Xoxide in which my concerns were addressed. Despite the poor original experience, this call from Xoxide reassured me that they do value my business as a customer and I have changed my rating as a result. Thank you Xoxide for taking making the extra effort to ensure that your customers feel valued."
"Xoxide.com is an awesome place to get the best computer modding gear and gadgets. It is the first place I look (and usually the last) when I want something unique for my computer. I have never had a problem with any services provided by xoxide. There shipping is fast and safe and I am sure if I had any questions they would be happy to answer them quickly. Keep up the great work xoxide!"
"Ordering process went smoothly, delivery was prompt. I emailed customer service a question about my delivery status and got a response within 20 minutes.
Happy with the transaction!"
"Great experience...had a problem and received fast response and issue was resolved... Will do business again !"
"I think the overall product works very well."