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Featured Review


1/5

2017-06-22

Horrible quality!

"Ordered 7 items, waited weeks to only receive 5 items as apparently the others were 'out of stock'.
The items I did receive were horrible quality fabrics and did not look or fit at all like the pictures.
After returning these items, not only am I out of pocket $50 for postage but it has been a massive waste of time all for the sake of not having bought anything! Highly recommend NOT going near this company!!
"

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1/5

2017-06-20

Watch out for expensive import tax bills!

" I ordered clothes worth approximately £100 and received a TNT import bill of £49! Then when i tried to return most of my clothes which were terrible quality i was informed i needed to take photos and each item would be assessed by them separately. Customer service was not helpful and in the end for fear of another huge tax bill for sending them back i have been left with the clothes and lost £149. Beware!"

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4/5

2017-06-16

I ❤️ Yoins

"I just love to shop in yoins! affordable prices, love/ **** designs and fast delivery, although textiles looks cheaper but not all of it, still i am happy and contented. We'll be more shopping with yoins! "


5/5

2017-06-10

Happy customer

"So far my experience has been great, sadly an item I purchased was a gift and I was wrong on the size I bought. The customer service has been great on helping me on my return/exchange/refund. The quality of everything I have bough is also been excellent "

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4/5

2017-06-08

The attention was great, the only thing is that you take too many days of shipping!!!

"7-25 days of shipping is too much! "


5/5

2017-06-07

EXCELLENT

"Mine order was as it seems and the dress fitted me great,I am very happy with my orders!"


5/5

2017-06-06

"Very happy with item.fast delivery."


5/5

2017-06-02

Satiesfied

"Good customer service and good quality of the dress. "

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3/5

2017-05-22

I'm not sure if I will use this app again

"I get this mail saying that my items were chipped but I'm still waiting I can not track my items and can't even see my order list."


1/5

2017-05-18

Do not buy from here --horrible

"This has been the worth I have ever purchased on line ,what you see in the pictures is not what you are going to receive. the material is so so so cheap I never got a refund and is all polyester material and I will never ever buy from them again"

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5/5

2017-05-16

Great Customer Service

"I placed an order and was emailed almost immediately regarding my shipping address. I received my merchandise in a timely manner and was pleased with the quality of the merchandise. I thought about returning 2 items and emailed Yoins, they responded in again a timely manner, but I had changed my mind about the returns. I will definitely order from Yoins again! "

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5/5

2017-05-12

Awesome

"I haven't got my order yet. But they are very helpful by updating me about my order and being really nice about it "


4/5

2017-05-11

Room for improvement but overall - good

"It takes quite some time to reach but the items are quite ok. Sometimes the sizes will be off but 70-80% it is possible to guess correct. I believe the main issue is with tracking in between when it leaves the sender up to when it reaches the destination. If there was a way to actually track parcels all the time - I believe it would solve a lot of the requests from clients. Additionaly, I believe the customer service representatives were rather helpful and left pleasent impression."


1/5

2017-05-10

Worse clothing company ever -YOINS

"First the items took 2 weeks to arrived. The items are cheap and poor material. The items runs small, I even ordered one size up and still didn't fit. They wanted me to send pictures and measurements of the items which I found very weird. They refused to pay shipping, I had to pay for that because the items are too small. Then they said if I could give it to a friend or sell it to them and they would compensate half of the purchase price.. this company **** it's a scam and never would purchase items from here "

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Verified
1/5

2017-04-28

Online shoppong scam!! Horrible product!!!

"I ordered the gold halter dress as it looked classic and beautiful. I just received it and looks NOTHING like what is advertised. It is very POORLY made, rips and strings everywhere, fabric was not cut properly, colour was not what was shown, and it is lopsided! Extremely poor quality from China. Very disappointed in how deceiving their advertising is and that I didn't do more research into it. If you are deciding whether to order from here, DON'T!!! Waste of time and of course money!

Customer service tried to contact me based on a review I wrote on sitejabber, their message was a standardised message (one they sent to everyone) and when I replied back to them, their message was in such broken English, asking me to send in pictures and the SKU, which I already had done, and they told me that I needed to pay the shipping back to them!

I've done online purchases many times before and this one is a scam online shopping site, don't fall for it like I did!
"

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