"I can not tell how happy I am about yoins and its customer service! They responded me really quickly with the kindest treatment ever. I am already recommending it to all my friends :) "
"I have been shopping from this website for months now and all the products are good and match the pictures. I recommend it. If you read the product description to know what to expect and if you choose your size correctly, there wont be any problems. As for the shipping, I had my products delivered both very fast and in over a month. You can never know, it depends on many factors and most of them are not related to the website, so I recommend patience. The customer service is very helpful, although not always fast, but thats relatable, because they have many customers to deal with. So thumbs up from me !"
"Hello
I made 3 orders from Yoins and everything was amazing (all were exactly like photos) and i love them, only problem is i don't choose again priority air mail because it is very unusefull for Greece but i don't have with stuff they are very friendly with me."
"I ordered my dress 2 months ago and I still didnt get it. They lost my order and the tracking of it and they only want to give me back either 70% of my money back or make me pay another 30% to restock it!! They're the worst website I ever had to order from, even ale Chinese accounts don't do this!!!! Never buy anything from it it's horrible."
"My whole experience with yoins was a bad one. First of all my package arrived late and took a month to arrive. When it did finally arrive the quality was shocking. The material was cheap, the stitching was wonky and it looked nothing like the picture shown. I emailed yoins expressing my disappointment and requested a refund. They do not supply you with a return address to refund your item. Yoins never replied to my email. The worst company I have ever had the displeasure to deal with. I am never going to order from yoins again and suggest you do the same. "
"i ordered a dress, skirt and earrings and everything is so lovely and beautiful, just what i imagine.
i definitely going to order something more in this Page.
Thank you Yoins :)!"
"Avoid these. The cloths smell, look and feel worse than cheap market clothes. I asked the customer service team for a return address and it took them 6 emails later to provide it to me. They said they would not pay the return cost even though I explained the clothes look nothing like they do on the website. They want me to pay the return costs plus taxes which would costs a lot of money. Please do not make the same mistake as I did.
The clothes look nothing like they do on the website. They smell and they are extremely cheap material.
"
"This company is absurd! The process to return was already a headache, but eventually they were responsive and helpful to some extent. They requested I take pictures of the items I'm returning-- weird, but OK, I did so. They sent me the address to which I should send said items.
I went to a DHL/UPS location and was told that UPS, the cheapest option, would cost $121.00 USD. WHAT?! I didn't even spend that much on the items I was trying to return. Needless to say, do NOT ever buy something from them unless you are ABSOLUTELY certain it will fit. I sized up, and everything fit with the exception of a romper-- the torso was too short as I'm 5'7". "
"LOVE THESE PEOPLE SO MUCH
I paid extra for express shipping to Australia as it was very close to my event.
Had absolutely no issues at all, customer service was very helpful I'm providing a tracking number and the item was shipped very quickly!
Absolutely love the item and it is just as described
Would highly recommend and will be buying again very soon
Thank You!"
"I ordered three items on 8/8/16. One of the three items were pending for a pretty long time especially since the status of my other items said "shipped", so I messaged the company and then they finally informed me that the one item was sold out and refunded me. I asked one of the reps how can I track m order and she directed me to a website called "17Track". I go on that tracking website and it seemed very sketchy to me because I tracking my order on a website that 1. Can't give me any detailed information because they don't feel its their responsibility & 2. The website isn't a shipping company. The website claimed that my order was delivered on 8/24/16 by USPS but could not provide me a USPS tracking number to even know which to go to since I was home all day and did not get a delivery. I contacted Yoins and asked if they could provide me a tracking number for usps and they couldnt. They wanted me to go check out over 20 delivery offices in my area to figure it out knowing I need a tracking number. I documented all of the conversations and let the reps know and the all of a sudden I tracked my order the next day o 17Track and te stats went from "delivered" to "undeliverable and returning items to sender". I'm escalating this situation but to future customers BEWARE! "
" Be aware! Terrible service. I been waiting for 3 Weeks and the status of my order was the same "Processing" so I been waiting also to start a chat for so long, after a 20 minutes wait I asked what was going out with my order and they said that my items were out of stock. (I never received an email about it) I asked what ones because I had ordered 7 and then they list a completely different items that the ones that I ordered. After asking again and giving again the number of my order I been told that also mines were out of stock that is so weird or fishy to me to believe it and if I wanted to wait for it to come back into stock (but they didn't know for sure when they will be available) or have a refund. I asked for a refund. I was told I had to wait 2-3 weeks for a refund which is ridiculous! Sadly I never read the reviews before which say they use the cheapest material and were awful quality and even the items have a holes, etc... I hope no one else has to deal with this company as I cannot believe they would behave in such way and hold funds which are not theirs!! Will NEVER Be using this company again!!! I also talking with a Lawyer because is not possible to be full in this way. I want my money back!"
"I paid extra money for faster delivery but had problems with Russian Post.
Overall I'm satisfied with the product and service "
"I order a white dress and bathing suit on the 4th of May the process was accepted the 5th of May and the 8th of May said the dress is in process of being sent to me it is now the 12th of May and the tracking still says the same thing I emailed yoins.com twice and tried calling their number which does not work I even paid extra to get the dress sent in a shorter amount of time I go to Miami on the 18th and need my white dress I am waiting on yoins response if I don't get my dress I will have to take further actions with my bank but I'm hoping to get my white dress before the 18th"
"I absolutely Love my new purchase from Yoins.com. The Quality is GREAT... The Shirt is So Very Trendy and CUTE!!! The Customer Service is Truly AMAZING!!! I received my item is a good time frame!!! I will definitely do business with this Seller again VERY VERY SOON!!!
OUTSTANDING SERVICE!!!!! Thank you, YOINS!!!
Judy Lee
Atlanta, GA/USA"
"I ordered three items from this website 18 days ago and received two a week ago the third one is now listed as back ordered in my track list if this item was not in stock the purchase should not have gone through for the final item you a have not emailed to explain the matter and have still taken the money from my account I want a refund or an explanation to what is happening to this item ????"
"I ordered a playsuit size 8 and a dress size 8 from Yoins. Unfortunately I didn't notice the waist measurements were different so the dress was too big. I asked about returning it and they were honest and said it would be too costly for both of us if I was to send it back, instead they suggested I sold the dress and they refunded me half the price so I could re-order a smaller size. They contacted me through email and were very efficient. So polite too! They were a great help :) the only downside I could give is that your order takes weeks to get to you but that is purely down to international posting. Just have to be patient! :')"