"Tortilla pans were of a good quality and met my expectations. They work well for the smaller tortilla, although the larger ones can work with a little more effort. If one brushes a small amount of oil on the tortilla before baking it works well, too. One can use store-bought tortillas or homemade or even the purchased pie dough for making even a dessert shell with these pans. Putting a bit of brushed oil/butter on the pastry and then adding cinnamon or sugar to the shell before baking makes a delicious base for a dessert. One can also use these versatile pans for jello molds, too. I am very happy now that I ordered these pans. "
"This is what customer service is all about! Had an expired deal voucher and after speaking to customer service they sent me an email link to someone who answered my request in a little over an hour (talk about fast!) They gave me a new order number and I can't wait for delivery of my item. If it's anything like their service I'll love it! "
"I purchased a magnetic mesh door back in June, but with the Texas summer heat, I did not install it until October. I was not pleased with the way it fit on my door so I wrote to customer service at Your Store Online. I was very pleased with the way they handled my situation, and I would definitely do business with them again."
"I had a problem with a product I bought from yourstoreonline.net so i emailed them and the problem was resolved immediately"
"I ordered a soda machine with a KGB Deals voucher on 8/8/2012. The voucher said it would be up to six weeks for delivery. On 9/11/2012 I contacted the company to check on status, as it showed on their website as "not processed", at which point they charged my card for shipping and the additionally purchased items. On 10/2/2012, I contacted them again as my items showed as "in process" instead of "shipped." They said they would be to me on 10/8/2012. On 10/22/2012, they emailed me and said that they would ship the items this week - eleven weeks after the initial order. Since they failed to comply with federal law (charging prior to shipping and changing shipping dates without my consent), I asked for the order to be cancelled and for a refund. I doubt I will see my $20 anytime soon."
"I purchased a SAVE VOUCHER through Eversave for 2 magnetic mesh screen doors on 7/27/2012. Then went on an extended vacation until early October. When I got back and went to redeem my voucher, I noted that it had expired. When I called the Eversave Customer Service Team they told me that they no longer were involved in the process and that I must contact the merchant "Your Store Online" and see if they would do anything. I was really fortunate to deal with a man named Paul at Your Store Online on 10/10/2012. He was gracious and efficient in helping me to still exercise the bargain voucher even though it had clearly expired on 9/19/2012. It would have been easy for him to say "tough luck", Instead, he said "customer service is very important to us." Thanks so much, Paul "
"I recently had some issues with the peanut butter maker that I received as a gift from Your Store Online. Although, my product was outside of the return date Your Store Online's customer serviced worked with me to resolve the issue. Their customer service response time was quick and very concerned with keeping me happy. I would defintely recommend You Store Online to others! "
"I like the battery-operated can opener very much. I have arthritis and have difficulty using a hand-turn opener and I don't have room on my counter for an electric one. So this is perfect for me and it makes a nice clean cut."
"Ordered space bags the first of September and still have not received them. Company will not respond to inquiries."
"Worst retail site ever. I bought a product on there back in July and I'm not going to receive it till Oct! Really?!? Oh, not to mention the 5-10 emails I've sent to them AND the 3 phone calls each one promising me the product will be sent out soon. Sure their stuff may be cheap...as long as you don't mind waiting 3 months and getting the run-around about where your product is. I swear if I don't get my stuff soon I'm reporting them to BBB."
"I will not be using this company ever again. Here's my story - I purchased a voucher from Eversave back on July 17, 2012. I used it following day to place my order with Your Store Online. The last month I have been emailing them and I finally got a verbal confirmation that my order was sent out on Sept 14. However, my account status was never updated to show it had been shipped. I sent another email Sept 21 and low and behold on Sept 22 my status showed the pkg had been shipped. Sept 14 or Sept 21???? Someone is not telling the truth - feeling a little shafted. Well "Holy Mother of God" the pkg just arrived - now let's open it and see if it is what I ordered! Thank you "Sweet Baby Jesus" , they got the order right.
My advice - DO NOT WASTE YOUR TIME AND MONEY ON THIS COMPANY!!!"
"DO NOT use this site. I have been waiting > a month. When I called the moron who answered was no help. They took my money but I still don't have (or need at this point) my merchandise. Buy elsewhere!!!!!!!!!!!!!!!!!!!"
"I ordered the space saver bags which came alright, but for $5.95, shipping costs they said I could get a recordable monkey. That was early july, and still no monkey. When I look online it says "processing". It has been 2 1/2 months! I don't think I will ever get it."
"I placed an order 22 days ago, and haven't heard anything. Tried contacting. Wouldn't ever buy anything from them again!"
"I have order Magnetic Mesh Screen Door with them a month ago and still haven't received my order. I contacted them and did not receive a reply yet. This is a very bad business, but it was my mistake, so you learn from it."