"DO NOT USE THIS STPORE. Repeated emails and calls have not resulted in refund or product. Multiple stories & lies from company. Should have checked BBB & Wisconsen Consumer Protection before ordering. The high rating probably are by employees. This is the type of company that makes you wonder how anybody with a conscience can work for."
"This is a very unreliable store, a item was ordered and paid over a month ago and when you ask for your item (by e- mail only because the phones lines response at any time is "we are close")they have all kind of excuses. Is this an scam?"
"The meatloaf pans were just as offered and at a great price."
"I was satisfied with my experience with Your Store Online. The pajama Jeans I ordered are of good quality and fit well."
"Absolutely horrible experience. NEVER ORDER FROM THIS STORE! I placed an order 9 months ago, have sent numerous email inquiries and still have not received the merchandise I paid for. Company blamed UPS for not delivering the item, but that was a lie. I ordered multiple items that were all supposedly shipping in one box, but one large item WAS NOT in the box and yet the company blamed UPS! Impossible that it could have been UPS fault because the item I ordered couldn't possibly have fit in the box sent by Your Store Online. Never received any follow-up from the company to my numerous emails. They are WORTHLESS!!"
"I ordered a computer keyboard on 04-04-2012 as of 04-12-2012 I have not seen or heard from the company as far as order being processed or tracking number. I sent multiple e-mails with no response. Dont know if I will ever receive my item."
"Www.youronlinestore.net is a Crappy online store. I ordered something from this online store in mid February and its April, I still don't have it. It was only after I sent a strong email that they claimed it was on back order and that was a few weeks ago. I don't believe the positive reviews. Those are probably done by one person using different names. Never again will I buy anything from this website. I bought same item from another website and got the order within a few days"
"THIS IS A VERY LARGE "THANK YOU" FOR "YOUR STORE ON LINE". THEY HAVE ALLOWED ME TO RETURN MY ORDER FOR THE DETOX PADS FOR MY FEET. I KNOW THE RETURN DATE IS 30 DAYS FROM THE DATE OF PURCHASE, BUT SINCE I HAVE BEEN SO SICK, I COULDN'T RETURN THEM ON TIME. I HAD TWO BOUTS OF PNEUMONIA AND ONE OF BRONCHITIS. I WASN'T ABLE TO DRIVE EITHER. IT'S NOW APRIL 11 AND I'M JUST NOW STARTING TO FEEL BETTER. I WAS SO HAPPY THAT "YOUR STORE ONLINE" WAS ABLE TO ACCEPT MY ORDER BACK. EVERYONE I HAVE BEEN DEALING WITH THERE HAVE BEEN WONDERFUL."
"Item charged to credit card when item was never send! They said item was on backorder at mailing time! They have many items listed on site as being in stock without it being there! They will charge credit card without send the item! fist and last time dealing with this company! "
"I am very pleased with the service that Your Store Online has provided. Their telephone personnel answered all of my queations about my purchase. Their shipping was well within my expectations. I will do business with them again."
"This store has some of the coolest items, great prices and fantastic customer service! I am a customer for life and you should be too!
RJ Melton"
"I was pretty disappointed to find out that my order was incorrect (after jumping around excitedly when it arrived). I decided to contact YourStore and explained that I received the wrong pair of pants. I was answered in a very timely manner, much quicker than most companies. I was told to contact the manager, being promised that he would take good care of me. He definitely did! He was incredibly nice and responsive to our communications. He went above and beyond typical customer service and I couldn't be happier."
"Excellent customer service! Easy tracking and great updates. I ordered the wrong size and they made it so easy to return and exchange. Will definitely use this company again!"
"Service is great, so is their Customer Service.
The jeans are as promised- comfortable to the core."
"I wish I had been given a estimated date of delivery. I had expected this to be a birthday present for March 3rd. It was delivered on March 12th!
The child I sent the RC Shark to also has to take it somewhere to inflate. For the price and shipping costs it should have arrived ready to go!"